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Follow the instructions below to configure the SMDR output in your phone system. These instructions are taken from the Unify OpenScape Busines Business manual:

  1. Log on to OpenScape Business Assistant and click on
    Buttonmacro
    LabelSetup
    ->
    Buttonmacro
    LabelWizards
    ->
    Buttonmacro
    LabelCentral Telephony
    , as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/15040537/unify_openscape_business_1.png
  2. Click
    Buttonmacro
    LabelEdit
    to start the
    Referencemacro
    LabelCall Detail Recording
    wizard.
  3. In the new window that opens, tick the
    Keywordmacro
    LabelActivate Call Charge Recording
    to enable the CDR output, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/15040537/unify_openscape_business_2.png
HTML
<a id="Configure the DSN connection"></a>

Setting up a DSN connection

The default SMDR output option in the Unify OpenScape Business phone system is

Referencemacro
LabelHTTPS
. To enable TIM Enterprise to work with Unify OpenScape Business, you first need to set up a DSN connection, by following the steps below:

  1. Open Windows Control Panel
  2. Double-click on the Administrative tools icon
  3. Double-click on the Data Sources (ODBC) icon to open the ODBC Data Source Administrator window

    Info

    For a 64 bit system, access the ODBC Data Source Administrator from the following location C:\Windows\SysWOW64\odbcad32.exe

  4. Click on the System DSN tab
  5. Click on the Add button
  6. Select Native from the driver list and click Finish
  7. In the Data source name field enter Unify OpenScape Business
  8. Click on the OK button to save the changes

An example of an ODBC entry is shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/15040537/unify_openscape_business_dsn.png