These instructions help you configure your Unify OpenScape Busines phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Configuring the SMDR output

Follow the instructions below to configure the SMDR output in your phone system. These instructions are taken from the Unify OpenScape Business manual:

  1. Log on to OpenScape Business Assistant and click on -> -> , as shown below:
  2. Click to start the wizard.
  3. In the new window that opens, tick the to enable the CDR output, as shown below:
<a id="Configure the DSN connection"></a>

Setting up a DSN connection

The default SMDR output option in the Unify OpenScape Business phone system is . To enable TIM Enterprise to work with Unify OpenScape Business, you first need to set up a DSN connection, by following the steps below:

  1. Open Windows Control Panel
  2. Double-click on the Administrative tools icon
  3. Double-click on the Data Sources (ODBC) icon to open the ODBC Data Source Administrator window

    For a 64 bit system, access the ODBC Data Source Administrator from the following location C:\Windows\SysWOW64\odbcad32.exe

  4. Click on the System DSN tab
  5. Click on the Add button
  6. Select Native from the driver list and click Finish
  7. In the Data source name field enter Unify OpenScape Business
  8. Click on the OK button to save the changes

An example of an ODBC entry is shown below: