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Select File from the top-left menu bar and select click on the
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| Label | Save a copy of call database as |
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option
, as shown below:
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A new window will appear, where allowing you can to decide on the name of the file and the output location:
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You will be asked whether you want to compress the database before saving the file. Compressing the database results in a slight speed degradation when the data will be imported back in the system; however, this is hardly noticeable with the specification of a modern PC
Backing Up - Export
You can choose to To back up your call data by removing the calls from the database, you can export any selected data from your database into to a special file. This file , which can then be imported back into any TIM system in the system, if required, at a later datestage. The automatic archive function performs this type of backup on a predetermined period of calls (see later).
To export your data, choose File ? Export Calls... from the main menu.
The following window appears select File from the top-left menu bar and click on the Export Calls option, as shown below:
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The following window will appear, asking you to select the date range of the calls you want to export:
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Enter the start date and end date
and dates in the respective boxes, then click
on the Export button. If you want to export all calls from the database
for importing into another TIM system, select the
All calls currently in database option.
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