TIM Professional stores its call logging data in a standard Microsoft Access database file (calls.mdb), located in the calls folder of the main installation program.
Backing Up - Block Copy
To back up your call data without removing the calls from the database, it is sufficient to make a copy of the calls.mdb file. Alternatively, you can back up your calls from the main interface, as described below:
- Select File from the top-left menu bar and click on the Save copy of call database as option, as shown below:
- A new window will appear, allowing you to choose the name of the file and the output location:
- You will be asked whether you want to compress the database before saving the file. Compressing the database results in a slight speed degradation when the data is being imported back in the system; however, this is hardly noticeable with the specification of a modern PC.
Backing Up - Export
To back up your call data by removing the calls from the database, you can export any selected data to a file, which can be imported back in the system at a later stage, if required.
 | This type of backup can also be performed automatically for a predetermined period, using the Automatic Archive function. |
To backup your data using the main interface, follow the steps below:
- Select File from the top-left menu bar and click on the Export Calls option, as shown below:
- The following window will appear, asking you to select the date range of the calls you want to export:
- Enter the start and end dates in the respective boxes, then click on the button. If you want to export all calls from the database, select the All calls currently in database option.
| The calls made and received during the period you selected will be deleted from the database after being exported. The calls can be imported back in the system at a later stage, if required. |