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Pbxsummary
Supportfiles13Com VCX-NBX.TDT
Supportfiles23Com VCX-NBX.TDS
ConnectionFTP transfer
RequiredTask1Configure the SMDR output
RequiredTask2Configure TIM Enterprise

HTML
<a id="Configuring your SMDR output"></a>

Configuring your SMDR output

To retrieve the call logging data from your 3COM VCX phone system, you need set up an SFTP transfer using a third-party client software. An example of how to set this up is presented below, using WinSCP - a free FTP client software.

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Info

In the above example, the

Keywordmacro
Label{sitecode}
needs to be replaced with the unique ID of the site object you are trying to send the data to. The site ID will be displayed in the general properties of the site object in the Directory.

 

The batch file will cut the XML files and rename the file extension to the relevant

Keywordmacro
Label{sitecode}
, then paste the files into 
Referencemacro
Labelspool
folder. A Windows scheduled task needs to be set up to run the batch file every 5 minutes or so.

HTML
<a id="Configuring TIM Enterprise"></a>

Configuring TIM Enterprise

Once the batch has been set up, log in to TIM Enterprise and perform the steps below:

  1. Click on the Directory tab.
  2. Choose the PBX object you want to configure and click Properties.
  3. A new window will open. In the General tab, select 3Com VCX-NBX from the Data format list and tick the Keep a local backup of data box, as shown below:
    Image Added
  4. In the Connection tab, select Receive FTP transfers from PBX from the Connection method list.
  5. In the Username field, enter the username of your 3COM VCX phone system.
  6. In the Password field, enter the password of your 3COM VCX phone system.
  7. Click on the Save button to apply the changes.
    Screenshotmacro