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If the license certificate fails, it might be that you already have a copy of the software running on another computer, and this needs to be stopped first.
Contact Technical Support if If you cannot automatically license your software.retrieve the your software license automatically, please contact Technical Support
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<hr/> <p>When you first enquired about TIM Plus, you will have been sent an email containing the login details required to download the software.</p> <p>Please refer to this original email for your username and password and then navigate to <a href="http://gateway.tri-line.com/">Tri-Line Gateway</a>.</p> <p>After logging in, locate the <span class="reference">Downloads</span> page and download your personal copy of the software.</p> <p>It is important that you only download from this location, since each download is tagged with a unique ID allowing installation for your specific organisation.</p> <p></p> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/installation.png" alt="TIM Plus installation" /> <p>When asked to provide a license certificate, you should select the <span class="reference">Download license automatically</span> option, and if asked, use the same username and password that you used to download the software.</p> <p>If the license certificate fails, it means that you already have a copy of the software running on another computer, and this needs to be stopped first.</p> <p>Contact <a href="mailto:[email protected]">Technical Support</a> if you cannot automatically license your software.</p> |