Log-on to the Tri-Line Gateway using the credentials you created when you first enquired about TIM Plus. Once logged on, you will be directed to your Home page, from where you can download your personal copy of the software.

It is important that you download your software only from this location, since each installation package is tagged with an unique ID bound to the client's account.

When you have downloaded the setup package, double-click on it and follow the setup wizard instructions in order to complete the installation.

When asked to provide a license certificate, click on the button to retrieve this automatically from our servers.

If the license certificate fails, it might be that you already have a copy of the software running on another computer, and this needs to be stopped first.

If you cannot retrieve the your software license automatically,  please contact Technical Support

 

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<p>When you first enquired about TIM Plus, you will have been sent an
 email containing the login details required to download the software.</p>

<p>Please refer to this original email for your username and password and then navigate to <a href="http://gateway.tri-line.com/">Tri-Line Gateway</a>.</p>

<p>After logging in, locate the <span class="reference">Downloads</span> page and download your personal copy of the software.</p>

<p>It is important that you only download from this location, since each 
download is tagged with a unique ID allowing installation for your 
specific organisation.</p>

<p></p>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/installation.png" alt="TIM Plus installation" />

<p>When asked to provide a license certificate, you should select the <span class="reference">Download license automatically</span> option, and if asked, use the same username and password that you used to download the software.</p>

<p>If the license certificate fails, it means that you already have a copy 
of the software running on another computer, and this needs to be 
stopped first.</p>

<p>Contact <a href="mailto:[email protected]">Technical Support</a> if you cannot automatically license your software.</p>