These instructions help you configure your Mitel MiVoice MX-ONE phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Configuring your SMDR output
The Aastra MX-ONE supports multiple SMDR output formats. TIM Plus requires the SMDR format to be set to either BC8, BC10 or BC13. For more information on how to configure the data output, please contact your system maintainer.
The Aastra MX-ONE phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus you first need to install the NetPBX software. For setup instructions, click on the link below:
Configuring TIM Plus
Once NetPBX is configured and collecting data, log in to TIM Plus and perform the following steps:
- Click on the tab.
- Choose the site you want to configure and click .
- In the Site Properties window, select Aastra MX-ONE BC10 from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the button to apply the settings.