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Overview

To configure the properties of a web user, select it from the Web users list, as shown below:


A new window will open, where you can configure the properties of the selected web user.


 Each tab in this window is described below:

General properties

The General tab allows you to configure the login credentials of the currently-selected web user and apply any directory restrictions, if required.

Configuring a web user's credentials


FieldDescription
UsernameThe username the web user will use to log in with
PasswordThe password the web user will use to log in with
Display nameThe name you want the web user to be identified in the reports
Email addressThe email address of the web user; this can also be used when scheduling reports

Configuring a web user's Directory access

TIM Plus allows you to restrict a web user's access to specific parts of the Directory. To apply any restrictions, select from the drop-down list the site and group you want to allow the web user to access. If you select All sites, the web user will be able to access all parts of the Directory.


FieldDescription
SiteThe site to which the web user will be allowed access. If you don't want to restrict the current web user to a specific site, select All sites.
GroupThe user group - within the previously selected site - to which the web user will be allowed access. If you don't want to restrict the current web user to a specific group, select All groups.

Phone contacts

The Phone contacts tab allows you to add a list of contacts to each individual web user, replacing phone numbers with friendly names wherever they feature throughout the system, e.g. in reports, display boards, etc.

Adding phone contacts manually

To manually add a phone contact to the currently-selected web user, enter the telephone number and the name you want to associate with it, then click on the Add button, as shown below:


To add a range of DDI numbers, enter the first part of the phone number only, and use ** as a wild character, e.g. enter  020726526** for Tri-line's DDIs. 

Importing phone contacts

To automatically import phone contacts in the system from an existing list, arrange your data in CSV format comprising of two columns separated by a common delimiter, such as comma, dash, semicolon, tab or space.

Click on the Import button and paste the CSV list in the box provided, then click on the Next button.


Choose from the drop-down list the delimiter you want to use to separate the two columns, and whether you want to use the first row as a header:


Select the column you want to use for the name and phone number information, then click on the Next button, as shown below:


The system will analyse your data and will return the number of phone contacts ready to be imported:


Click on the Import button to automatically import the contacts in the system, as shown below:


Deleting a phone contact

If you no longer want a name associated with a particular phone number, click on the icon alongside it to delete it, as shown below:


Searching for a phone contact

To search for a number in your existing list of contacts, click on the Search button, as shown below:


A new window will open, where you can enter the phone number you are looking for, as shown below:


Follow the same procedure to search for a location name:


Account contacts

The Account contacts tab allows you to add a list of contacts to each individual web user, replacing account codes with friendly names wherever they feature throughout the system, e.g. in reports, display boards, etc.

Adding account code contacts manually

To manually add an account code contact, enter the account code number and the name you want to associate with it, then click on the Add button, as shown below:


Importing account code contacts

To automatically import account code contacts in the system from an existing list, arrange your data in CSV format comprising of two columns separated by a common delimiter, such as comma, dash, semicolon, tab or space.

Click on the Import button and paste the CSV list in the box provided, then click on the Next button:


Choose from the drop-down list the delimiter you want to use to separate the two columns, and whether you want to use the first row as a header:


Select the column you want to use for the name and account code information, then click on the Next button, as shown below:


The system will analyse your data and will return the number of contacts ready to be imported:


Click on the Import button to automatically import the contacts in the system.


Deleting an account code contact

If you no longer want a name associated with a particular account code number, click on the icon alongside it to delete it, as shown below:


Searching for an account code

To search for an account number in your existing list of contacts, click on the Search button, as shown below:


A new window will open, where you can enter the account code you are looking for, as shown below:


When you have configured the properties of your web user, click on the Save button to apply the changes, as shown below:


 

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