These instructions help you configure your Avaya EuroGeneris phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Connection TypeTIM Plus establishes a serial connection with this PBX.
Support FilesAvaya EuroGeneris.TDT
Required TasksConfigure the SMDR output
Configure TIM Plus
To obtain the Avaya EuroGeneris.TDS and Avaya EuroGeneris.TDT support files, contact our Technical Support team.
Configuring your SMDR output
The Avaya EuroGeneris has multiple SMDR output options and formats. TIM Plus requires the SMDR output type to be set to customized and the format to Format 5 rows 80 columns. For more information about the output and configuration of your SMDR data, contact your system maintainer.
The Avaya EuroGeneris phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:
Configuring TIM Plus
Once NetPBX is configured and collecting data, log in to TIM Plus and perform the steps below:
- Click on the tab.
- Choose the site you want to configure and click .
- In the Site Properties window, select Avaya EuroGeneris from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the