Asterisk PBX

Asterisk is, in fact, a communications toolkit. Not a ready-to-go PBX. It has a lot of functionality that someone needs to craft into something. That something most often happens to be a PBX, but it doesn’t have to be a PBX. It can be contact center software, an automated call distributor, a voicemail system, a video mail system, an IP-PBX, or so much more. Someone could even add their own IoT hooks to it to turn it into some other kind of communication system. (For full details, see https://www.sangoma.com/products/open-source/).

These instructions help you configure your Asterisk phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

TIM Plus establishes a TCP connection to this PBX.

Support Files

Asterisk.TDT

Asterisk.TDS

Required Tasks

Configure the SMDR output

Configure TIM Plus

Configuring your SMDR output

Follow the steps below to enable the SMDR output on your Asterisk phone system:

Enter the Server Setup System.
Under the Advanced section, edit the manager_custom.conf file.
Add the following lines to the file:
Verify and save the changes.

Configuring TIM Plus

Follow the steps below to configure TIM Plus to collect the SMDR data from your Asterisk phone system:

Log in to TIM Plus and click on the Directory tab.
Choose the site you want to configure and click Properties.
In the Site Properties window, select Asterisk from the PBX model drop-down list.
In the Connection method field, select Actively connect to PBX from the drop-down list.
In the Host field, enter the IP address of your Asterisk phone system.
In the Port field, enter 5038.
In the Username and Password fields, enter your username and password accordingly.
In the Connection script field, select Asterisk from the drop-down list.
Click on the Save button to apply the settings.