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What is a site?

A Site object is normally used to represent a designated office branch within your organisation.

Divisions, Cost Centres, Group and Sites are very similar and can be used interchangeably to better reflect the internal structure of your company.


Adding a site

To add a site to the system, drill-down to the Directory level where you want to add the site and click on the New object tab, as shown below:


In the new window that opens, select the Site object from the Organisation unit list, enter a relevant name and click on the Add button, as shown below:

There is no limit to the number of sites you can add to the Directory.

Configuring a site

To configure a site, locate the object in the Directory, click on it and select Properties from the drop-down list, as shown below:


A new window will open, where you can configure the general properties of the site, such as name, email address, ID etc, as shown below:


Additional options are available, allowing you to exclude users within this site from call statistics or from being logged or recorded.

OptionDescription
Do not logCalls for this site will not be logged by TIM Enterprise. In addition, if integrated call recording is in use, no audio recordings will be available.
Exclude users in this group from call statisticsCollection of statistics will not be performed for this site.
Do not record callsCalls for this site will not be recorded, if integrated call recording is in use.
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