Overview
The Phone Bill report produces a fully itemised telephone bill for billing back telephone usage to your clients. You also get the option to adding a percentage mark-up or surcharge to each phone call. These bills can also include fixed charges for items other than phone calls, such as room rental, internet services and additional sundry items. You can fully customise the style of the report's output to reflect your own brand, including a company logo, for example.
Running the report
Click on the Reports tab and select Phone bill from the left-hand pane. The screen displaying the parameters of the report will appear, where you can configure the entity, period, filters, options and format of the report.
For details about how to configure these parameters, refer to the relevant page(s) in the list below:
Creating the report
When you have configured the report's parameters, click on the button to run the report immediately; alternatively, you can save the report's definition or schedule the report for future delivery.
The report's results
Below is an example of this report's output in Web format. By clicking on the About this report link at the top-right corner of the page, you can review any filters and options that have been applied to the report.
s with all reports produced by TIM Enterprise, each page of the report includes the following information:
- the report's title
- the date and time that the report was generated
- the name of the report, if applicable
The Web format is the most interactive of all formats: all column headers are click-sortable and most graphical and tabular elements can be drilled down into, allowing deeper analysis of your results.
The body of the report consists of an itemised call list for each billed user. Each itemised list has the following column headers:
| Header | Description |
|---|---|
| Date & Time | The date and time the call started |
| Dialled number | The telephone number that was dialled |
| Destination | The location name associated with the dialled number |
| Duration | The total time spent on the call, in hh:mm:ss format |
| Cost | The cost of the call(s) |
| Subtotal | The total cost of all outgoing calls for each user |
| Bill total | The total cost of all outgoing calls for all users |
| Tax | The sales tax to apply to the bill (if applicable) |
| Total payable | The total amount payable, including taxes |
To modify your report to cover a larger organisational scope, click on an element of the breadcrumb as shown below:
