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These instructions help you configure your Draytek phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type
  TIM Enterprise captures SysLog packets from this PBX.

Support Files
Required Tasks
  Configure your router
  Configure TIM Enterprise

Configuring your router

Follow the steps below to enable SysLog events on your phone system:

  1. Access the web interface of your DrayTek router and navigate to System Maintenance >> SysLog/Mail Alert Setup , as shown below:

  2. Check the Enable box to activate the SysLog fuction.
  3. Check the  Syslog Server box to save the logs directly to the server.
  4. Enter the IP address of TIM Enterprise's SysLog server, to which CDR data will be sent.
  5. Check the Call Log box to enable the output of call logging data.
  6. Click on the OK button to save the settings.

Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to receive SysLog data from your DrayTek phone system:

  1. Log in to TIM Enterprise and click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
  3. A new window will open displaying the general properties of your PBX object. Select Draytek from the Data format list and tick the Keep a local backup of data box, as shown below:

  4. Click on the Connection tab and select SysLog connection from the Connection method list.
  5. In the Client IP field, enter the IP address of your DrayTek router.

  6. Click on the Save button to apply the settings.