What is a channel?
Channels are system objects representing your telephone lines. When you first configure TIM Enterprise, your channels are automatically harvested from the data received from the phone system, into a folder named Discovered Channels. The properties of each channel can be edited afterwards, and channels can also be organised subsequently into new channel groups, if preferred.
Adding a channel
To add an channel object to the system, drill-down to the Directory level where you want to add the channel and click on the New object tab, as shown below:
In the new window that opens, select the Channel object from the Other object list, enter a relevant name and click on the button, as shown below:
Configuring a channel
To configure a channel, locate the object in the Directory, click on it and select Properties from the drop-down list, as shown below:
A new window will open, allowing you to configure the properties of your channel object, as shown below:
