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These instructions help you configure your Alcatel OmniPCX Enterprise phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type
  TIM Enterprise establishes a TCP connection to this PBX.

Support Files
  Alcatel OmniPCX Enterprise.TDT
  Alcatel OmniPCX Enterprise.TDS
Required Tasks
  Configure the SMDR output
  Configure TIM Enterprise

Configuring your SMDR output

Before enabling the SMDR output, you will need to speak with your phone maintainer to buy the required licenses for your Alcatel phone system.

Follow the instructions below to configure the SMDR output via a serial connection. These instructions are taken from the Alcatel OmniPCX Enterprise manual:

Using Telnet, connect to the IP address of your Alcatel OmniPCX Enterprise and follow the steps below:

  1. Applications (Enter)
  2. Accounting (Enter)
  3. Review/Modify (Enter)
  4. All Instance (F1)
  5. Realtime ticket Output: Set this to ethernet. Note that if you don't have an appropriate license, you may only select V24 (serial) here.
  6. Save changes and exit.

Below is an example of the data output from an Alcatel OmniPCX Enterprise:


Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Alcatel OmniPCX Enterprise:

  1. Click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
  3. A new window will open, displaying the general properties of your PBX object. Select Alcatel OmniPCX Enterprise from the Data format list and tick the Keep a local backup of data box, as shown below: 

  4. Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
  5. In the Host field, enter the IP address of your Alcatel OmniPCX Enterprise.
  6. In the Port field, enter 2533 as the default port number for this phone system.
  7. Leave the Username and Password fields blank.
  8. In the IP script field, select Alcatel OmniPCX Enterprise 7.1+ from the drop-down list.
  9. Click on the Save button to apply the changes.

 

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