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After installing Echo into your voice network, you need to configure its presence in TIM Plus.

Ensuring you are logged in to TIM Plus as an administrator, click on the Settings tab and select the Voice recording option from the left-hand side menu. To add a voice recording option, click on the New tab, as shown below:


A new window will appear, allowing you to configure the settings of your call recording device.


SettingDescription
Device nameThe name of your recording device
Type The type of telephone lines you are using: PRI, BRI, Analogue, VOIP
IDThe unique identifier of each call recording device
Host & Port
The IP address of the recording device, or computer to which the device is attached
Time offsetThe time interval around which TIM Plus will search for calls when matching audio files

Voice recording - overview video

 

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