<p>The TIM Plus service can only be accessed through a web browser.  
When using the web browser, a username and password must be entered, and
 together these form a login credential, known as a <span class="reference">
Web user</span>.</p>

<p>You can have an unlimited amount of web users. A web user can be 
defined as someone who is allowed to access to TIM Plus via a web browser. 
Access for any user can be restricted to a specific site or team.</p>

<h2>Adding a new web user</h2>

<p>To add a web user to the system, click on the <span class="button">New</span> button as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_1.png" alt="Web users" />

<h4>General properties</h4>

<p>After clicking on the <span class="button">New</span> button, the following screen will appear:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_2.png" alt="Web users" />

<p>A Username and Password will need to be provided to allow the user to
 log in. You will also need to add a display name to identify the user 
when running reports and an e-mail address. This e-mail address can be 
used when scheduling reports. The drop-down list alongside the sites and
 groups allow you to restrict access to specific area. If this is left 
at the default setting, the web user will be allowed to access all areas
 of the directory.</p>

<p>Once you configure the fields you want, press the <span class="button">Save</span> button to add the web user.</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_3.png" alt="Web users" />

<h4>Phone numbers</h4>

<p>TIM Plus allows you to add specific location names to phone numbers. 
This name will then appear rather than the generic location name. For 
example, "Tri-Line" will appear instead of the generic "London" in reports, 
display boards, etc.).</p>

<p>To add a location name, simply type in the telephone number as it is 
usually dialled and add the name that you would like to be associated 
with this number. Then press the <span class="button">Add</span> button as shown below:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_4.png" alt="Web users" />

NOTE: Locations can be added to part or full numbers. e.g. If you call several numbers in a range of DDI numbers, you may only want to add the first part of the number i.e. 020726526** for Tri-line i.e. use ** as wild cards.

<p>If you are a maintained customer and have a number of names and 
associated locations in digital format that you would like to load into 
TIM Plus, please contact out support team at <a href="mailto:[email protected]">[email protected]</a> and 
they will assist. This will be quicker than loading up locations 

<p>If you no longer want a location associated with a  particular number, 
simply click on the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_plus/cross_button.png" Alt="Cross"/> icon alongside it to remove.</p>

<h4>Account codes</h4>

<p>TIM Plus allows you to allocate names to account codes. This name 
will then appear rather than the generic account code which, may be 
almost meaningless.</p>

<p>To add an account name, simply type in the account code number as it 
will be entered on your telephone system and add the name that you would
 like to be associated with this number. Then press the <span class="button">Add</span>button.</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_5.png" alt="Web users" />

<h4>Search number</h4>

<p>If you would like to search if a number is already in the directory,
simply click on the search button as shown here:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_6.png" alt="Web users" />

<p>Then enter the phone number you're looking for as shown in the
screenshot below:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_7.png" alt="Web users" />

<p>You can also search by location name as shown here:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_8.png" alt="Web users" />

<h4>Importing phone or account code contacts</h4>

<p>To import data, you will need to have your data available in CSV format.
Then all you have to do is click on the <span class="button">Import</span> button as shown

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_9.png" alt="Web users" />

<p>Than paste your data into the box as shown below before pressing the
<span class="button">Next</span> button.</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/web_user_10.png" alt="Web users" />