<h2>Introduction</h2>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/phone_bill.png" alt="Phone bill" />

<p>The Phone bill report is primarily for use in situations where you 
need to produce a telephone bill for a client or group of clients, for 
example in a business centre, a hospital, or other organisation with a 
front-of-house function.</p>

<p>The result is a fully-fledged telephone bill - in the same style as one you'd expect to receive from a telephone company.</p>

<h2>Understanding the Results</h2>

<p>When selecting <span class="reference">Web</span> as the output format, this report will appear as above.</p>

<p>The Web format allows for complete flexibility when viewing any report. To view details of any filters or selection parameters used in creating this report, simply click on <span class="link">About this report</span> at the top right of the page.</p> 

<p>All headers are clickable allowing you re-arrange the report layout in seconds, to sort the calls in ascending or decending order based on the header clicked. The headers of this report are as follows:</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=110>Header</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Date & Time</b></td>
			<td class="confluenceTd">This column shows the date and time when the call was made.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Dialled number</b></td>
			<td class="confluenceTd">The telephone number that was dialled.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Destination</b></td>
			<td class="confluenceTd">This is the location name associated with the number dialled. Please note that any number can be customised with its own specific duration in the locations field of the Directory.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Duration</b></td>
			<td class="confluenceTd">The duration field shows the total time spent on the call in hh:mm:ss format.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cost</b></td>
			<td class="confluenceTd">This is the total cost of the call. Please note that on multi-national sites the cost would normally be set to appear in local currency.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Subtotal</b></td>
			<td class="confluenceTd">The subtotal cost of all outgoing calls for each user, made during the period covered by this bill excluding any local taxes. 
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Bill total</b></td>
			<td class="confluenceTd">The total cost of all outgoing calls made during the period covered by this bill excluding any local taxes. 
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Tax (20.0%)</b></td>
			<td class="confluenceTd">The amount of any local tax that applies to the bill. The tax rate is settable.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Total payable</b></td>
			<td class="confluenceTd">The total amount payable, including any taxes.
			</td>
		</tr>
	</tbody>
</table>

<p>If you would like to go back and view any report for a larger section of the organisation, simply click on the appropriate link in the breadcrumb as shown below:</p>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/breadcrumb.png" alt="Breadcrumbs" />