<p>These instructions should assist in configuring your Alcatel OmniPCX Office to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output or IP: </b> If you have configured the Alcatel OmniPCX Office to send the SMDR information via a serial connection, you will need to directly connect a serial cable from the Alcatel OmniPCX Office to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Straight-through. </td> </tr> <tr> <td class="confluenceTd"><b>IP method</b></td> <td class="confluenceTd">You will need to install the Alcatel Office Link Driver (OLD). </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Office manual:</p> <p>Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering: <ul> <li>V24 metering supports V24 printing for all call metering tickets.</li> <li>IP metering supports IP printing for call metering tickets originating from a 3<span style="vertical-align: super; font-size: 10px;">rd</span> party application (Business or Hotel) via an IP connection.</li> </ul> <p>The type of metering must be specified when the Office Link driver is installed. The driver can be installed in one of two modes: hotel or metering. You can use the OMC Counting function to specify the type of call metering for hardcopy printouts.</p> <p>To set printing options for call metering tickets, please follow the steps below:</p> <ol> <li>Open the Counting function window in the OMC console and select the <span class="button no_margin">Accounting Printout</span> tab.</li> <li>Select the metering type from the drop down box, <span class="keyword">Ext. Accounting Activation IP</span>, or <span class="keyword">Ext. Accounting Activation V24</span> and ensure that the associated checkbox is checked.</li> <li>When finished, click <span class="button no_margin">OK</span>.</li> </ol> <h2>Alcatel Office Link Driver</h2> <p>For the installation of the Alcatel Office Link Driver please refer to its manual.</p> <h2>Setting up a DSN connection for TIM Enterprise</h2> <p>You will need to setup a DSN connection for TIM Enterprise to work with the Alcatel Office Link Driver. Below you will find instructions on how to do this within Microsoft Windows:</p> <ol> <li>Click on Windows <span class="button no_margin">Start</span>.</li> <li>Click on <span class="button no_margin">Control panel</span>.</li> <li>Double click on <span class="button no_margin">Administrative tools</span> icon.</li> <li>Double click on <span class="button no_margin">Data Sources (ODBC)</span> icon.</li> <li>Click on the <span class="button no_margin">System DSN</span> tab.</li> <li>Click on the <span class="button no_margin">Add</span> button.</li> <li>Select <span class="reference">Native</span> from the list and click <span class="button no_margin">Finish</span>.</li> <li>In the <span class="reference">Name</span> field enter: <span class="keyword">TIM Enterprise - Alcatel OHL</span>.</li> <li>In the <span class="reference">Database name</span> field enter: <span class="keyword">Native</span>.</li> <li>Click on the <span class="button no_margin">OK</span> button and then again to close the window.</li> </ol> <p>Now you will be able to see the TIM Enterprise - Alcatel OHL in the <span class="button">System DSN</span> list.</p> <p>An example of ODBC setup is shown below:</p> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_omnipcx_office_1.png" alt="Alcatel OmniPCX Office" /> <p>The table below presents a summary of data output from Alcatel:</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_pbxs.png" alt="Alcatel PBXs" /> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Alcatel OmniPCX Office:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Alcatel OmniPCX Office'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Alcatel OmniPCX Office</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_omnipcx_office_2.png" alt="Alcatel OmniPCX Office" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">System DSN connection</span> from the <span class="reference">Connection method</span> list.</li> <li>In the <span class="reference">DSN</span> field select <span class="keyword">TIM Enterprise - Alcatel OHL</span> from the drop-down list.</li> <li>In the <span class="reference">Frequency</span> field enter in <span class="keyword">5</span>.</li> <li>In the <span class="reference">DB script</span> field select <span class="keyword">Alcatel OmniPCX Office OHL</span> from the drop-down list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_omnipcx_office_3.png" alt="Alcatel OmniPCX Office" /> </ol> |