<p>When you first enquired about TIM Enterprise, you will have been sent an
 email containing the login details required to download the software.</p>

<p>Please refer to this original email for your username and password and then navigate to <a href="http://gateway.tri-line.com/">Tri-Line Gateway</a>.</p>

<p>After logging in, locate the <span class="reference">Downloads</span> page and download your personal copy of the software.</p>

<p>It is important that you only download from this location, since each 
download is tagged with a unique ID allowing installation for your 
specific organisation.</p>

<p>When you have downloaded the setup package, install it by double-clicking on it and following the setup wizard instructions.</p>

<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/installation.png" alt="TIM Enterprise installation" />

<p>When asked to provide a license certificate, you should select the <span class="reference">Download license automatically</span> option, and if asked, use the same username and password that you used to download the software.</p>

<p>If the license certificate fails, it means that you already have a copy 
of the software running on another computer, and this needs to be 
stopped first.</p>

<p>Contact <a href="mailto:[email protected]">Technical Support</a> if you cannot automatically license your software.</p>