These instructions help you configure your SwyxWare phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Configuring your SMDR output
Follow the steps below to configure the SwyxWare to output SMDR data to a file in a specific location:
- Log in to your SwyxWare Administration Tool.
- Right-click on the Swyx server you want to configure and click on the Properties button.
- In the window, click on the Call Detail Records tab.
- Click on the Call Detail Records into Text File radio button.
- In the Save to Folder field, enter \program files\tri-line\tim plus\spool\. If you are using a mapped drive enter the driver letter.
- In the File Name field, enter data.{sitecode}, replacing with the ID of the site you are logging. To obtain the ID of a site, hover the mouse pointer over it on the Directory page in TIM Plus and it will be displayed as a tooltip.
- Click on the OK button and close the SwyxWare Administration Tool.
Here is an example of the SwyxWare Administration properties window:
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Configuring TIM Plus
Follow the steps below to configure TIM Plus to receive SMDR data from your SwyxWare:
- Click on the Directory tab.
- Choose the site you want to configure and click Properties.
- In the Site Properties window, select SWYX V8 from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the Save button to apply the settings.