These instructions help you configure your Panasonic KX-TA/TE phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring the SMDR output

Follow the steps below to configure your Panasonic KX-TA/TE to output SMDR data to TIM Enterprise. The configuration needs to be performed from a Panasonic KX-T7130 phone:

  1. Set the System Program Switch on the EMSS Control Unit to the Programming position.
  2. Press -* followed by the # key, then enter your system password.
  3. Press ## to enter the Programming mode.

  4. Go to programming code 800 and set each of the fields as shown below. Press  Store and then Next after each entry in order to move to the next field:

    SMDR fieldValue
    NL-CodeCR+LF
    Baud Rate9600
    Word Length8 bits
    ParityNone
    Stop Bit1 bit

  5. Go to programming code 801 and set each of the fields as shown below. Press Store and then Next after each entry in order to move to the next field:

    SMDR fieldValue
    Page LengthLeave as default
    Skip PerfLeave as default

  6. Go to programming code 802 and set each of the fields as shown below. Press Store and then Next after each entry in order to move to the next field:

    SMDR fieldValue
    OutgoingOn
    IncomingOn
  7. Set the System Program Switch back to Store position.
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Installing NetPBX

The Panasonic KX-TA/TE phone system sends SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
  3. A new window will open, displaying the general properties of your PBX object. Select Panasonic KX-TD Series from the Data format list and tick the  box, as shown below:
  4. Click on the Connection tab and select No connection required from the Connection method list.
  5. Click on the Save button to apply the settings.