These instructions help you configure your Samsung DCS phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

Follow the instructions below to configure your Samsung DCS to output SMDR data to TIM Enterprise. The configuration needs to be performed from an LCD handset.

  1. Open Programming and select 725.

  2. Program each option as presented below:

    SMDR fieldValue
    Page HeaderYes
    Lines per page1
    Incoming CallYes
    Outgoing CallYes
    Authorise CodeYes
    SMDR Start TimeYes
    In/Out GroupNo
    DND CallsNo
    Wake-Up CallsNo
    Directory NamesNone
    Caller ID DataYes
    Abandoned CallYes
    No of Dial Mask00
    DID Num/NameYes
  3. Next, press the SPKR key and select 804.
  4. Dial 0 and use the arrow keys to select SMDR.
  5. Press the TRSF key to complete the configuration.
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Installing NetPBX

The Samsung DCS phone system sends SMDR data via a serial connection. To collect the data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

 

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Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
  3. A new window will open, displaying the general properties of your PBX object. Select Samsung DCS from the Data format list and tick the  box, as shown below:
  4. Click on the Connection tab and select No connection required from the Connection method list.
  5. Click on the Save button to apply the settings.