<h2>Introduction</h2>

<img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/call_geography.png" alt="Call geography" />

<p>The Call Geography report includes graphical pie charts and a 
detailed table with complete information about where you make your calls 
to: local, national, international, mobile, etc.</p>


<p>Each segment is shown as a percentage of the number of calls, and 
again to show how much of the cost is made up of those types of calls.  
This quickly enables you to see which calls are costing you the most, 
and taking up the most call time.</p>

<h2>Understanding the Results</h2>

<p>The numbers <b>'52001'</b>,<b>'52002'</b> etc. represent the Account code. The <span class="reference">Carrier</span> shows the carrier used to route the call, the <span class="reference">Charge band</span> shows the chargeband 
applied to the call and the <img id="icon" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/sigma.png" /> shows the total number of calls to that chargeband. This is followed by the <span class="reference">Total duration</span> spent on calls to that chargeband and the <span class="reference">Total cost</span> of calls to that chargeband.</p>

<p>The web format allows for complete flexibility when viewing this report. All headers are clickable allowing you rearrange the report layout in seconds to sort the calls in ascending or decending order based on the header clicked.</p>

<p>To view details of any filters or selection parameters used in creating this report, simply click on the <span class="link">About this report</span> on the top right of the page.</p>

<p>If you would like to go back and view any report for a larger section of the organisation, simply click on the appropriate link in the breadcrumb as shown below:</p>

<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/breadcrumb.png" alt="Breadcrumbs" />