These instructions help you configure your Mitel MiVoice 400/415/430/470 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

Below are some screenshots to demonstrate how the Mitel MiVoice 400 Series should be configured:

Setting the SMDR format to PC5

Setting the SMDR format to TCP/IP

Setting the SMDR format to PC5

The OIP Server has a very basic call logging module. If you intend to install TIM Plus alongside the OIP Server, you need to uninstall the call logging module from the OIP Server suite, otherwise, when configuring your Mitel to output the data to the PC running TIM Plus, the OIP Server will overwrite some required settings.

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Installing NetPBX

If your Mitel MiVoice Office has been configured to send SMDR data via a serial connection, you first need to install the NetPBX software to collect the data from the serial port and send it to TIM Plus. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Plus

Once NetPBX is configured and collecting data, log in to TIM Plus and perform the following steps:

1. Click on the Directory tab.
2. Choose the site you want to configure and click Properties.
   
3. In the Site Properties window, select Aastra PC5 from the PBX model drop-down list.
4. In the Connection method field, select No connection required from the drop-down list.
5. Click on the Save button to apply the changes.