These instructions help you configure your Mitel 5000-7000 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Configuring your SMDR output
By default, the Mitel 5000-7000 has its SMDR output disabled. Follow the steps below to enable it:
- Log in to the Mitel DB Studio software.
- Click and expand the System node.
- Click and expand the Cabinet node.
- Select the Sockets node.
- In the right-hand window, click on the SMDR parameter to set its enabled state to Yes.
- Click and expand the System icon.
- Click and expand the Maintenance icon.
- Click on the SMDR icon.
- On the right-hand side you will have the SMDR fields that need to be configured, as shown below:
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Configuring TIM Plus
Follow the steps below to configure TIM Plus to collect the SMDR data from your Mitel 5000-7000:
- Click on the Directory tab.
- Choose the site you want to configure and click Properties.
- In the Site Properties window, select Mitel 5000-7000 from the PBX model drop-down list.
- In the Connection method field, select Actively connect to PBX from the drop-down list.
- In the Host field, enter the IP address of your Mitel 5000-7000.
- In the Port field, enter 4000.
- Leave the Username and Password fields blank.
- In the Connection script field, select Mitel 5000-7000 from the drop-down list.
- Click on the Save button to apply the settings.