In addition to the Echo software, to record calls over PSTN, channels such as ISDN30 (PRI/E1/T1/J1), ISDN2 (BRI) or analogue POT lines, a piece of physical hardware is necessary to physically tap into your lines. The hardware is available in various form factors, in order to address various deployments needs.

USB devices

The Echo USB Voice Recording devices is suitable for small to medium channel count and can be attached to any telephone system connected to one of our call logging solution, TIM Plus or Enterprise. The USB box will be connected to the PC running the Echo software, where the audio files will be stored and embedded thereafter in the call logging software.

Features & benefits

Inputs

Standard analogue line (POTS), basic rate (BRI) and primary rate (PRI) ISDN inputs are available, via the back panel which uses an RJ45 socket and a USB port.

Dimensions

SIZE: L 155mm x W 100mm x H 20mm. WEIGHT: 260g

Power requirements

The hardware device is connected to the host server by way of a high-speed USB2.0 cable from the rear of the unit.