These instructions help you configure your 3CX phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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<a id="Configure the SMDR output"></a> |
Configure the SMDR output
Follow the steps below to enable the SMDR output in your telephone system:
Log in to your 3CX server and from the main menu go to Settings->CDR, as shown below:
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- Tick the
box and from the drop-down list, select the
option. - In the IP address field, enter the IP address of the machine running TIM Enterprise and select a listening port. We recommend using the 9000 range.
- To configure the SMDR output, click on the
tab. Enable the required fields, as shown in the screenshot below:
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- Click
to save the changes.
<a id="Configure TIM Enterprise"></a> |
Configure TIM Enterprise
Follow the steps below to configure TIM Enterprise to listen for SMDR data from your telephone system:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select 3CX from the Data format list and tick the
box, as shown below:
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- Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your telephone system.
- In the Port field, enter the port number you have configured in the telephone system.
- Leave the Username and Password fields blank.
- In the IP script field, select 3CX from the drop-down list.
- Click on the Save button to apply the settings.
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