These instructions help you configure your Unify OpenScape Busines phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring the SMDR output

Enabling the SMDR output

Follow the instructions below to configure the SMDR output in your phone system. These instructions are taken from the Unify OpenScape Business manual:

  1. Log on to OpenScape Business Assistant and click on -> -> , as shown below:
  2. Click to start the wizard.
  3. In the new window that opens, tick the to enable the CDR output, as shown below:

 

Sending the SMDR via TCP/IP

By default, the Unify OpenScape Business phone system send its SMDR output via HTTPS. To send the data via a TCP/IP, follow the steps below:

  1. Log on to OpenScape Business Assitant with profile
  2. Click on -> in the navigation tree
  3. Click on  -> -> 
  4. In the section, select   from the drop-down list
  5. In the field, enter the IP address of the PC running TIM Plus and the port number you want to use for the SMDR output, as shown in the screenshot below:

Please note the following:

  1. If the system was upgraded from HiPath 3000 using the convert tool, the data format will use as a separator
  2. If the system was upgraded from HiPath 3000, but the database was retyped subsequently, the data format will use as a separator
  3. If the system was new, the data format will use as a separator

If the HiPath 3K database was simply converted and not retyped, no change will be required, since both the old and the new database will use as a separator. If the database was retyped, the new platforms default to  separator. This is the most notable in a networked environment where the same template must be used.

However, the  separator cannot be set in the new WBM tool, and can only be configured using the Manager E, as shown below:

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Configuring TIM Plus

Follow the steps below to configure TIM Plus to listen for SMDR data from your telephone system:

  1. Click on the Directory tab.
  2. Choose the site you want to configure and click Properties.
  3. In the Site Properties window, select Unify OpenScape Business from the PBX model drop-down list.
  4. In the Connection method field, select Listen for connections from PBX from the drop-down list.
  5. Leave the Host field blank.
  6. In the Port field, enter the port number configured in the telephone system.
  7. Click on the Save button to apply the settings