To modify call charges for a specific dial code or destination, follow the steps below:
- Log in to TIM Plus, click on the
tab and select the tariff you want to amend from the drop-down list, as shown below:
![](/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzEzNDM2MTU4L3RhcmlmZl9jaGFuZ2VzXzEucG5nfQ&locale=en_GB&version=2)
- Locate the dial code for which you want to amend the charges, by entering the code in the search box provided.
![](/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzQ4MTcxNDkvZmluZF9jb2RlXzEucG5nfQ&locale=en_GB&version=2)
- The matching dial code will be highlighted in grey, showing its associated charge band and destination name.
![](/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzQ4MTcxNDkvZmluZF9jb2RlXzIucG5nfQ&locale=en_GB&version=2)
- Enter the name of the charge band in the
search box, as shown below:
![](/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzQ4MTcxNTEvZmluZF9iYW5kXzEucG5nfQ&locale=en_GB&version=2)
- The matching band will show highlighted in grey, as shown below:
![](/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTUxL2ZpbmRfYmFuZF8yLnBuZ30&locale=en_GB&version=2)
- To configure the properties of the selected band, click on it to open the Band properties window.
![](/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvNDgxNzE1MS9maW5kX2JhbmRfMy5wbmd9&locale=en_GB&version=2)
- To change the existing charges, e.g.
,
, etc, enter the preferred values in the field provided.
![](/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzQzNjE1OC90YXJpZmZfY2hhbmdlc18yLnBuZ30&locale=en_GB&version=2)
- To see how each rate is applied, click on the ... button.
![](/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzQ4MTcxNTEvd2Vla2x5X3JhdGVzLnBuZ30&locale=en_GB&version=2)
- A new window will open, where you can edit the rate times. To apply any changes, click on the OK button.
![](/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzQzNjE1OC90YXJpZmZfY2hhbmdlc18zLnBuZ30&locale=en_GB&version=2)