TIM Professional allows you to customise the names of specific locations you dial to, so that these show instead of the generic location name wherever they feature throughout the system, e.g. reports, call view etc. For example, if you have an office in Manchester and you would like to see the name of the branch as the destination, rather than the generic location name, Manchester, you can apply the following changes:

Access the  screen from the main configuration menu and click on the tab.

Enter the number and preferred location name in the fields provided, click on the button and save the changes.

If you have a large number of custom location names to add to the system, you can access the LOCATIONS.CFG file found in the \config folder within the main program folder and add the details in the number = friendly name format, as shown below:

[Call Locations]

01615995999 = Manchester Office
02072652600 = Tri-Line
02072652626 = Tri-Line Technical Support

If a whole DDI range is related to a particular name, you can use wildcards to specify the range, as shown below:

[Call Locations]
 
01615995900 = Manchester Switchboard
016159959## = Manchester Office DDI