A user is the entity object that represents each extension within your system. TIM Plus picks up these users automatically in the folder as soon as they make or receive a call.
You can also add a user manually in the system, be following the instructions below:
Before adding a new user in the system, search the Directory for the extension number you want to add to ensure the user doesn't exist already in the system and you are not creating any duplications. |
To add a new user, click on thetab and select the Site and the User group where you want to create the new user, then click on thebutton on the top-right corner of the Contents panel. The example below shows a user being added in the London Accounts group:
A new window will pop up allowing you to to add properties for this User: