What are reports?

Reports are the means by which your telephone call data is presented to you in a visual, meaningful way.  Reports can be run on demand at any time or be scheduled to run at pre-determined time(s) in the future, either regularly of as a one-off.

Although the results and presentation of each report differ substantially, running each one involves following a very similar, wizard-style procedure.

Filters and options can be applied to all reports - with some having more than others - so you can tailor each report's results to exactly the information you're looking for.

Below is an example output of the Call Analysis report:

 

Reports overview video

<a rel="nofollow" class="external-link" href="http://www.tri-line.com/en/products/video.php?id=29">
<img class="screenshot naked no_border" src="http://www.tri-line.com/common/img/documentation/tim_plus/reports_overview_video.png" alt="Reports overview video" />
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				<h2 style="margin-top: 0px;">What are reports?</h2>

				<p>Reports are the means by which information about your telephone calls 
				are extracted from the system. They can be run on demand, at any time or 
				scheduled to run at a predetermined time and set to recur, if necessary.</p>

				<p>Although each of the reports in TIM Plus produces markedly different 
				information, each one is created in the same way - in wizard-style - and
				 allowing all filters to apply to all reports, ensuring the process is 
				as intuitive as possible, no matter what your reporting needs are.</p>

				<p>Below you can see an example of Call analysis report:</p>

				<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/call_analysis_1.png" alt="Call analysis report" />
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						<h4>Reports overview video</h4>
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						<img class="screenshot naked no_border" src="http://www.tri-line.com/common/img/documentation/tim_plus/reports_overview_video.png" alt="Reports overview video" /></a></p>
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