These instructions help you configure your Siemens HiCom/HiPath phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

For more information about the output and configuration of your SMDR data, please contact your phone maintainer.

Installing NetPBX

The Siemens HiCom/HiPath phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

  1. Click on the Directory tab.
  2. Select the site configured during the setup wizard and clickProperties.