These instructions help you configure your Alcatel OmniPCX Office phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

or

<a id="Configure the SMDR output"></a>

Configuring your SMDR

Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Office manual:

Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering:

The type of metering must be specified when the Office Link driver is installed. The driver can be installed in one of two modes: hotel or metering. You can use the OMC Counting function to specify the type of call metering for hardcopy printouts.

To set printing options for call metering tickets, please follow the steps below:

  1. Open the Counting function window in the OMC console and select the tab.
  2. Select the metering type from the drop-down box:  or , and ensure that the associated checkbox is checked.
  3. When finished, click .

The table below presents a summary of data output from Alcatel:

<a id="Install NetPBX"></a>

Serial output

Installing NetPBX

If your Alcatel OmniPCX Office has been configured to send SMDR data via a serial connection, you will first need to install NetPBX software to collect the data from the serial port and send it to Tim Plus. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

  1. Click on the Directory tab.
  2. Click on the site configured during the setup wizard and click Properties.
  3. Within the Site Properties window, select Alcatel OmniPCX Office from the PBX model drop-down list.
  4. In the Connection method field select No connection required from the drop-down list.
  5. Click on the Save button to apply the settings.

IP output

<a id="Install Alcatel Office Link Driver"></a>
<br/>
Alcatel Office Link Driver

If your Alcatel OmniPCX Office has been configured to send SMDR data via IP, you will first need to install the Alcatel Office Link Driver to configure the output.

For information on how to install the Alcatel Office Link Driver, please refer to the Alcatel OmniPCX Office manual.

<a id="Set up a DSN connection"></a>
<br/>
Setting up a DSN connection for TIM Plus

To get TIM Plus to work with the Alcatel Office Link Driver, you will need to setup a DSN connection . Below you will find instructions on how to do this within Microsoft Windows:

  1. Click on Windows Start.
  2. Click on Control panel.
  3. Double click on Administrative tools icon.
  4. Double click on Data Sources (ODBC) icon.
  5. Click on the System DSN tab.
  6. Click on the Add button.
  7. Select Native from the list and click Finish.
  8. In the Name field enter: TIM Plus - Alcatel OHL.
  9. In the Database name field enter: Native.
  10. Click on the OK button and then again to close the window.

Now you will be able to see the TIM Plus - Alcatel OHL in the System DSN list.

An example of ODBC setup is shown below:

Configuring TIM Plus

Once the DSN connection has been setup, log on to TIM Plus as usual and apply the following settings:

  1. Click on the Directory tab.
  2. Click on the site configured during the setup wizard and click Properties.
  3. Within the Site Properties window, select Alcatel OmniPCX Office from the PBX model drop-down list.
  4. In the Connection method field select Connect to a system DSN from the drop-down list.
  5. In the DSN name field select TIM Plus - Alcatel OHL from the drop-down list.
  6. In the Frequency field enter in 5. This will check for data every five seconds.
  7. In the DB script field select Alcatel OmniPCX Office OHL from the drop-down list.
  8. Click on the Save button to apply the settings.
<hr/>
<p>These instructions should assist in configuring your Alcatel OmniPCX Office to 
work with TIM Plus. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>Serial Output or IP: </b>
				If you have configured the Alcatel OmniPCX Office to send the SMDR information via a serial connection, you will need to directly connect a serial cable from the Alcatel OmniPCX Office to the PC that 
				NetPBX is installed and running on.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cable configuration</b></td>
			<td class="confluenceTd">Straight-through.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IP method</b></td>
			<td class="confluenceTd">You will need to install the Alcatel Office Link Driver (OLD).
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Office manual:</p>

<p>Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering:

<ul>
	<li>V24 metering supports V24 printing for all call metering tickets.</li>
	<li>IP metering supports IP printing for call metering tickets originating from a 3<span style="vertical-align: super; font-size: 10px;">rd</span>
 party application (Business or Hotel) via an IP connection.</li>
</ul>

<p>The type of metering must be specified when the Office Link driver is
 installed. The driver can be installed in one of two modes: hotel or 
metering. You can use the OMC Counting function to specify the type of 
call metering for hardcopy printouts.</p>

<p>To set printing options for call metering tickets, please follow the steps below:</p>

<ol>
	<li>Open the Counting function window in the OMC console and select the <span class="button no_margin">Accounting Printout</span> tab.</li>
	<li>Select the metering type from the drop down box, <span class="keyword">Ext. Accounting Activation IP</span>, or <span class="keyword">Ext. Accounting Activation V24</span> and ensure that the associated 
		checkbox is checked.</li>
	<li>When finished, click <span class="button no_margin">OK</span>.</li>
</ol>

<h2>Alcatel Office Link Driver</h2>

<p>For the installation of the Alcatel Office Link Driver please refer to its manual.</p>

<h2>Setting up a DSN connection for TIM Plus</h2>

<p>You will need to setup a DSN connection for TIM Plus to work with 
the Alcatel Office Link Driver. Below you will find instructions on how to do this within 
Microsoft Windows:</p>

<ol>
	<li>Click on Windows <span class="button no_margin">Start</span>.</li>
	<li>Click on <span class="button no_margin">Control panel</span>.</li>
	<li>Double click on <span class="button no_margin">Administrative tools</span> icon.</li>
	<li>Double click on <span class="button no_margin">Data Sources (ODBC)</span> icon.</li>
	<li>Click on the <span class="button no_margin">System DSN</span> tab.</li>
	<li>Click on the <span class="button no_margin">Add</span> button.</li>
	<li>Select <span class="reference">Native</span> from the list and click <span class="button no_margin">Finish</span>.</li>
	<li>In the <span class="reference">Name</span> field enter: <span class="keyword">TIM Plus - Alcatel OHL</span>.</li>
	<li>In the <span class="reference">Database name</span> field enter: <span class="keyword">Native</span>.</li>
	<li>Click on the <span class="button no_margin">OK</span> button and then again to close the window.</li>
</ol>

<p>Now you will be able to see the TIM Plus - Alcatel OHL in the <span class="button">System DSN</span> list.</p>

<p>An example of ODBC setup is shown below:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_omnipcx_office_1.png" alt="Alcatel OmniPCX Office" />

<p>The table below presents a summary of data output from Alcatel:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_pbxs.png" alt="Alcatel PBXs" />
  
<h2>Configuring TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Alcatel OmniPCX Office:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_omnipcx_office_2.png" alt="Alcatel OmniPCX Office" />
	<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Alcatel OmniPCX Office</span> from the <span class="reference">PBX model</span> drop-down list.</li>
	<li>In the <span class="reference">Connection method</span> field select <span class="keyword">Connect to a system DSN</span> from the drop-down list.</li>
	<li>In the <span class="reference">DSN name</span> field select <span class="keyword">TIM Plus - Alcatel OHL</span> from the drop-down list.</li>
	<li>In the <span class="reference">Frequency</span> field enter in <span class="keyword">5</span>. This will check for data every five seconds.</li>
	<li>In the <span class="reference">DB script</span> field select <span class="keyword">Alcatel OmniPCX Office OHL</span> from the drop-down list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol>