These instructions help you configure your Alcatel 4400e phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Configuring your SMDR

SMDR Output

The Alcatel 4400e needs to be configured to output SMDR information. See table below for a summary of data output from Alcatel 4400e:

Download the interface files
  1. Visit Tri-Line's Gateway and download the interface files, as shown below:
  2. Extract the file onto the desktop. This should contain the following files: .
  3. Copy/paste the file into the following location .
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Installing NetPBX

The Alcatel 4400e phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

  1. Click on the Directory tab.
  2. Click on the site configured during the setup wizard and click Properties.
  3. Within the Site Properties window, select Alcatel 4400e from the PBX model drop-down list.
  4. In the Connection method field select No connection required from the drop-down list.
  5. Click on the Save button to apply the settings.

 

 

<hr/>
<p>These instructions should assist in configuring your Alcatel 4400e
 to work with TIM Plus. If you are not familiar with PBX
 configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>Serial Output: </b>
				The Alcatel 4400e sends SMDR information via a serial connection. The most recents units will have a .v24 port, older units will require you to purchase a .v24 module. You will need to directly connect 
				a serial cable from the Alcatel 4400e .v24 module to the PC that NetPBX is installed and running on.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cable configuration</b></td>
			<td class="confluenceTd">Straight-through.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>The Alcatel 4400e will need to be configured to output SMDR information.</p>

<p>See table below for a summary of data output from Alcatel 4400e:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_pbxs.png" alt="Alcatel PBXs" />

<h2>Configuring TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Alcatel 4400e:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_4400e_1.png" alt="Alcatel 4400e" />
	<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Alcatel 4400e</span> from the <span class="reference">PBX model</span> drop-down list.</li>
	<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol>