These instructions help you configure your Avaya Meridian Option Series to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Configuring your SMDR

By default, the Avaya Meridian Option CDR output is disabled. You will need to speak to your system maintainer to have this enabled. They will need to enable CDR output for incoming, outgoing and internal calls. In addition to this for incoming calls they will need to enable CLI information, DNIS information, response time information and abandoned calls.

You will need to configure one of the 'TTY' ports on the Avaya Meridian Option Series to output CDR information. You will then need to connect the serial cable from the 'TTY' port to the PC that NetPBX is installed and running on.

The sections below document where to go to. Required entries are highlighted.

1. Enable CDR (command: LD 21)

2. Port Setup (command: LD 22)

3. CDR Format (commands: LD 22; LD 17)


Baud = 1200;

Data bits = 8;

Parity = None;

Stop bits = 1;

Flow control = DTR/RTS

Use CDR format #511 (Meridian / SL1-X11) or #526 (CS 1000 Rel 4+ / Meridian 1). 

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Installing NetPBX

The Avaya Meridian Option Series sends SMDR information via a serial connection. To collect the data from the serial port, you will first need to install NetPBX software,which then sends the SMDR to TIM Plus. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

  1. Click on the Directory tab.
  2. Click on the site configured during the setup wizard and click Properties.
  3. Within the Site Properties window, select Avaya Meridian Option from the PBX model drop-down list.
  4. In the Connection method field select No connection required from the drop-down list.
  5. Click on the Save button to apply the settings.

 

<hr/>
<p>These instructions should assist in configuring your Aastra BP to 
work with TIM Plus. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>Serial Output: </b>
				Avaya Meridian Option Series PBX sends CDR information via a serial connection.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cable configuration</b></td>
			<td class="confluenceTd">Straight-through.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your CDR</h2>

<p>By default, the Avaya Meridian Option CDR output is disabled. You will need to 
speak to your system maintainer to have this enabled. They will need to
 enable CDR output for incoming, outgoing and internal calls. In 
addition to this for incoming calls they will need to enable CLI 
information, DNIS information, response time information and abandoned 
calls.</p>

<p>You will need to configure one of the 'TTY' ports on the Avaya Meridian Option Series to output CDR information. You will then need to connect the serial cable from the 'TTY' port to the PC that NetPBX is installed and 
running on.</p>

<p>The sections below document where to go to. Required entries are highlighted.</p>

<h4>1. Enable CDR (command: LD 21)</h4>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_1.png" alt="Avaya Meridian Option Series" />

<h4>2. Port Setup (command: LD 22)</h4>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_2.png" alt="Avaya Meridian Option Series" />

<h4>3. CDR Format (commands: LD 22; LD 17)</h4>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_3.png" alt="Avaya Meridian Option Series" />

NOTE: CDR output port values, from above: Baud = 1200; data bits = 8; parity = None; stop bits = 1; flow control = DTR/RTS Use CDR format #511 (Meridian / SL1-X11) or #526 (CS 1000 Rel 4+ / Meridian 1).

<h2>Configuring TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya Meridian M2250:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_4.png" alt="Avaya Meridian Option Series" />
	<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Avaya Meridian Option</span> from the <span class="reference">PBX model</span> drop-down list.</li>
	<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol>