View Source

These instructions help you configure your Avaya Meridian Option Series to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Configuring your SMDR

The Avaya Network Alchemy uses the Avaya Call Log software to configure the SMDR data, which will be outputted to a file. If you don't have a copy of the Avaya Call Log application, you should be able to get this from your Avaya Administration CD, otherwise speak to your system maintainer and they should be able to supply you with a copy of the software.

The Avaya Call Log doesn't run as a service, so for you to receive all SMDR, the Avaya Call Log application needs to be running constantly and it needs to be on the same machine as TIM Plus.

<a id="info"></a>

Configuring Avaya Call Log

Please follow the below instructions to configure the Avaya Call Log:

Start the Avaya Call Log application.
Click on File menu option and click on Select Unit.
In the first field enter the IP address of your Avaya Network Alchemy.
In the second field enter the password for your Avaya Network Alchemy and click the OK button.
Click on File menu option and click on Log Option and the Select Logging Information window will open.
Click on the Periodic radio button.
Now in the Log Filename field enter the following: C:\program file\tri-line\tim plus\spool\data.{sitecode}. To find out what your is, browse to TIM Plus, click on the Directory tab and hover over the site you want to send the data to. The site code should appear as shown in the screenshot below:
Click on the OK button to apply the settings.

Here is an example of how the Select Logging Information should be configured:

<hr/>
<p>These instructions should assist in configuring your Avaya Network Alchemy to 
work with TIM Plus. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd">IP</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IP Method</b></td>
			<td class="confluenceTd">You will need to install the Avaya Call Log which is available on your Administration CD. The Avaya Call Log will output SMDR data to a file.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>Below you will find instructions on how to configure the SMDR output for the Avaya Call Log.</p>

<h4>Obtaining & Configuring Avaya Call Log</h4>

<p>If you don't already have a copy of the Avaya Call Log, you can get a
 copy from the Administration CD. If you don't have this, you will 
need to speak to your system installer/maintainer and they should be 
able to supply you with it. The Avaya Call Log doesn't run as a 
service, so for you to receive all SMDR, the Avaya Call Log application 
needs to be running constantly and it needs to be on the same machine as 
TIM Plus.</p>

<p>Please follow the below instructions on how to configure the Avaya Call Log:</p>

<ol>
	<li>Start the Avaya Call Log application.</li>
	<li>Click on <span class="button no_margin">File</span> menu option and click on <span class="button no_margin">Select Unit</span>.</li>
	<li>In the first field enter the IP address of your Avaya Network Alchemy.</li>
	<li>In the second field enter the password for your Avaya Network Alchemy and click the <span class="button no_margin">OK</span> button.</li>
	<li>Click on <span class="button no_margin">File</span> menu option and click on <span class="button no_margin">Log Option</span> and the <span class="reference">Select Logging Information</span> window will open.</li>
	<li>Click on the <span class="keyword">Periodic</span> radio button.</li>
	<li>Now in the <span class="reference">Log Filename</span> field enter the following: <span class="keyword">C:\program file\tri-line\tim plus\spool\data.{sitecode}</span>. If you have used the installation wizard then 
	the <span class="keyword">sitecode</span> should be <span class="keyword">1</span>. If you haven't used the wizard, you can check the site code by browsing to TIM Plus, click on the 
	<span class="button no_margin">Directory</span> tab and hover over the site and the site code will appear.</li>
	<li>Click on the <span class="button no_margin">OK</span> button.</li>
</ol>

<p>Here is an example of how the <span class="reference">Select Logging Information</span> should be configured:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_network_alchemy_1.png" alt="Avaya Network Alchemy" />

<h2>Configuring TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya Network Alchemy:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_network_alchemy_2.png" alt="Avaya Network Alchemy" />
	<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Avaya Network Alchemy</span> from the <span class="reference">PBX model</span> drop-down list.</li>
	<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol>