<p>These instructions should assist in configuring your Alcatel OmniPCX Enterprise to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output or IP: </b> If you have configured the Alcatel OmniPCX Enterprise to send the SMDR information via a serial connection, you will need to directly connect a serial cable from the Alcatel OmniPCX Enterprise to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Straight-through. </td> </tr> <tr> <td class="confluenceTd"><b>IP method</b></td> <td class="confluenceTd">TIM Plus makes a connection to the Alcatel OmniPCX Enterprise, however you will need to purchase a license from your PBX maintainer for the Alcatel OmniPCX Enterprise to output SMDR via TCP/IP. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>Below you will find instructions from the Alcatel OmniPCX Enterprise manual on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Enterprise manual:</p> <p>Connect to your PBX via telnet and follow the steps below:</p> <ol> <li>Applications (<span class="button no_margin">Enter</span>)</li> <li>Accounting (<span class="button no_margin">Enter</span>)</li> <li>Review/Modify (<span class="button no_margin">Enter</span>)</li> <li>All Instance (<span class="button no_margin">F1</span>)</li> <li>Realtime ticket Output: Set this to <span class="keyword">ethernet</span>. Note that if you don't have appropriate license, you can only select V24 (serial) here.</li> <li>Save changes and exit</li> </ol> <p>The table below presents a summary of data output from Alcatel:</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_pbxs.png" alt="Alcatel PBXs" /> <h2>Configuring TIM Plus</h2> <p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Alcatel OmniPCX Enterprise:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_omnipcx_enterprise_1.png" alt="Alcatel OmniPCX Enterprise" /> <li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Alcatel OmniPCX Enterprise</span> from the <span class="reference">PBX model</span> drop-down list.</li> <li>In the <span class="reference">Connection method</span> field select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li> <li>In the <span class="reference">Host</span> field enter the IP Address of your Alcatel OmniPCX Enterprise.</li> <li>In the <span class="reference">Port</span> field enter in <span class="keyword">2533</span>.</li> <li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li> <li>In the <span class="reference">Connection script</span> field select <span class="keyword">Alcatel OmniPCX Enterprise 7.1+</span> from the drop-down list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> |