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These instructions should assist in configuring your Cisco UCME / UC500 to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.

There are two ways to connect to the Cisco UCME / UC500:
  1. RADIUS (RADIUS events are recommended by Cisco)
  2. SysLog (Requires SysLog server, not all CDR data received from router)

RADIUS configuration for Cisco UCME / UC500

The tasks required to be done are as follows. They are all analysed in details further down this page.

  1. Downloading and configuring interface file Cisco UCME.zip.
  2. Configuring TIM Enterprise to receive data from UCME.
  3. Configuring Directory Sync.
  4. Setting up RADIUS to send call events to TIM Enterprise.

1.  Downloading and configuring interface file Cisco UCME.zip

  1. Visit Tri-Line's Portal and download the template file, as shown below:
    2. Gateway
  2. Extract the Cisco UCME.zip file to C:\Program Files\Tri-Line\TIM Enterprise\config folder. Zip file should contain four files, Cisco UCME-RADIUS.TDT, Cisco UCME-Syslog.TDT, Cisco UCME-RADIUS.TDS and Cisco UCME-Syslog.TDS.

2.  Configuring TIM Enterprise to receive data from UCME

Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Cisco UCME / UC500:

  1. Browse to TIM Enterprise as normal and login with your credentials.
  2. Click on the Directory tab.
  3. Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Cisco UCME'.
  4. Left-click on it and select Properties.
  5. From the General settings tab select Cisco UCME - RADIUS from the PBX model list and enable the local backup.
    6. Cisco UCME
  6. In the Connection tab select RADIUS connection from the Connection method list.
  7. In the Client IP field enter in the IP address or Hostname of your Cisco router.
  8. In the Secret key field enter in the passphrase used for RADIUS events e.g. 'C1sco'.
  9. Finally, click on the Save button.
    10. Cisco UCME

3.  Configuring Directory Sync

Below you will find steps on how to configure the Directory Sync from Cisco UCME / UC500:

  1. Browse to TIM Enterprise as normal and login with your credentials.
  2. Click on the Directory tab.
  3. Go to the point in the Directory where you need to synchronise and add a new Directory Sync object with an appropriate description e.g. 'Cisco AXL'.
    4. Cisco UCME
  4. Left-click on it and select Properties.
  5. In the Directory type drop-down list select Cisco UCME.
  6. In the Host name field enter in the IP address or Hostname of your Cisco router.
  7. In the Username field enter in the username of your choice.
    8. Cisco UCME
  8. Click Set password and enter the password used to login to the Cisco UCME / UC500, followed by clicking OK.
    9. Cisco UCME
  9. Finally, click on the Save button.

4.  Setting up RADIUS to send call events to TIM Enterprise

Login to your Cisco UCME / UC500 via telnet, as shown below:

Cisco UCME

Now just enter the following RADIUS commands:

Step IOS commands Description
1 enable Enter EXEC mode, enter password if requested.
2 conf t Enter global configuration mode.
3 aaa new-model Enable aaa accounting mode.
aaa accounting connection h323 start-stop group RADIUS
gw-accounting aaa
acct-template callhistory-detail
4 RADIUS-server host 192.168.1.1 auth-port 1645 acct-port 1612 Specifies the IP address to send CDR data. Where '192.168.1.1' is the machine running TIM Enterprise.
5 RADIUS-server key C1sco Specifies the RADIUS authentication secret as 'C1sco' as configured above.
6 RADIUS-server vsa send accounting Enables VSA events.
7 end Exit configuration mode.
8 wr Save changes.

SysLog configuration for Cisco UCME / UC500

The tasks required to be done are as follows. They are all analysed in details further down this page.

  1. Downloading and configuring interface file Cisco UCME.zip.
  2. Configuring TIM Enterprise to receive data from UCME.
  3. Configuring Directory Sync.
  4. Setting up SysLog to send call events to TIM Enterprise.

1.  Downloading and configuring interface file Cisco UCME.zip

  1. Visit Tri-Line's Portal and download the template file, as shown below:
    2. 3CX
  2. Extract the Cisco UCME.zip file to C:\Program Files\Tri-Line\TIM Enterprise\config folder. Zip file should contain four files, Cisco UCME-RADIUS.TDT, Cisco UCME-Syslog.TDT, Cisco UCME-RADIUS.TDS and Cisco UCME-Syslog.TDS.

2.  Configuring TIM Enterprise to receive data from UCME

Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Cisco UCME / UC500:

  1. Browse to TIM Enterprise as normal and login with your credentials.
  2. Click on the Directory tab.
  3. Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Cisco UCME'.
  4. Left-click on it and select Properties.
  5. From the General settings tab select Cisco UCME - SysLog from the PBX model list and enable the local backup.
    6. Cisco UCME
  6. In the Connection tab select SysLog connection from the Connection method list.
  7. In the Client IP field enter in the IP address or Hostname of your Cisco router.
  8. Finally, click on the Save button.
    9. Cisco UCME

3.  Configuring Directory Sync

Below you will find steps on how to configure the Directory Sync from UCME / UC500:

  1. Browse to TIM Enterprise as normal and login with your credentials.
  2. Click on the Directory tab.
  3. Go to the point in the Directory where you need to synchronise and add a new Directory Sync object with an appropriate description e.g. 'Cisco AXL'.
    4. Cisco UCME
  4. Left-click on it and select Properties.
  5. In the Directory type drop-down list select Cisco UCME.
  6. In the Host name field enter in the IP address or Hostname of your Cisco router.
  7. In the Username field enter in the username of your choice.
    8. Cisco UCME
  8. Click Set password and enter the password used to login to the Cisco UCME / UC500, followed by clicking OK.
    9. Cisco UCME
  9. Finally, click on the Save button.

4.  Setting up SysLog to send call events to TIM Enterprise

Login to your Cisco UCME / UC500 via telnet, as shown below:

Cisco UCME

Now just enter the following SysLog commands:

Step IOS commands Description
1 enable Enter EXEC mode, enter password if requested.
2 conf t Enter global configuration mode.
3 aaa new-model Enable aaa accounting mode.
aaa accounting connection h323 start-stop group RADIUS
gw-accounting syslog
acct-template callhistory-detail
4 logging 192.168.1.1 Specifies the IP address to send CDR data. Where '192.168.1.1' is the machine running TIM Enterprise.
7 end Exit configuration mode.
8 wr Save changes.
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