These instructions help you configure the SMDR data on your Mitel 3300 phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Connection Type
TIM Enterprise establishes a TCP connection to this PBX.
Support Files
Mitel 3300.TDT
Mitel 3300.TDS
Required Tasks
Configure the SMDR output
Configure TIM Enterprise
Configuring your SMDR output
Follow the steps below to configure the SMDR options of your Mitel 3300:
- Log in to the Mitel Communication Director software
- Click on
- Click on
- Click on
Set the SMDR options as shown below:
 | The System Identification option needs to be configured for each of your Mitel switches to be able to uniquely identify them on the network. |
If you are using SIP trunks, you need to add an SMDR tag with a unique ID to each of your SIP trunks for this to be identified in the CDR data.
| In addition to these settings, ensure the Class of Service options have been configured to output SMDR. |
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Mitel 3300:
- Click on the tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Mitel 3300 from the Data format list and tick the Keep a local backup of data box, as shown below:
- Click on the tab and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your Mitel 3300.
- In the Port field, enter 1752.
- Leave the Username and Password fields blank.
- In the IP script field, select Mitel 3300 from the drop-down list.
- Click on the button to apply the settings.
