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These instructions help you configure your Cisco UCME / BE4000 / UC500 to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type
  TIM Plus captures SysLog packets from this PBX.

Support Files
  Cisco UCME - SysLog.TDT
  Cisco UCME - SysLog.TDS
Required Tasks
  Configure Cisco AXL sync
  Configure UCME to send SysLog events
  Configure TIM Plus to capture SysLog packets

Configuring Cisco AXL sync

Follow the steps below to configure TIM Plus to perform directory synchronisation with your Cisco UCME:

  1. Click on the Directory tab.
  2. Choose the site you want to configure and click Properties.
  3. In the Site Properties window, select the Sync tab.
  4. Tick the option entitled Synchronise with the following device .

  5. In the Host field, enter the IP address of your UCME.
  6. In the Port field, enter the port number of the IOS service, e.g. 23 .
  7. In the Username field, enter the username of the IOS login that can perform synchronisation.
  8. Click on the Set button and enter the password of the IOS login that can perform synchronisation.
  9. Click on the Save button to apply the changes.

Configuring UCME to send SysLog events

Use Telnet to connect to the IP address of your UCME as shown below:


Once connected, enter the following commands to enable the UCME to send SysLog events to TIM Plus:

StepIOS commandsDescription
1enableCauses the UCME to enter EXEC mode. Type your EXEC password if requested
2conf tEnters the global configuration mode
3aaa new-modelEnables aaa accounting mode
aaa accounting connection h323 start-stop group SysLog
gw-accounting syslog
acct-template callhistory-detail
4logging 192.168.0.1Specifies the IP address of TIM Plus's SysLog server, to which CDR data will be sent, e.g. 192.168.0.1
5endExits configuration mode
6wrSaves changes

Configuring TIM Plus to capture SysLog packets

Follow the steps below to configure TIM Plus to receive SysLog data from your Cisco UCME:

  1. Click on the Directory tab.
  2. Choose the site you want to configure and click Properties.

  3. In the Site Properties window, select Cisco UCME - SysLog from the PBX model drop-down list.
  4. In the Connection method field, select SysLog connection from the drop-down list.
  5. In the Client IP field, enter the IP address of the UCME.
  6. Click on the Save button to apply the settings.
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