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TIM Enterprise can be configured to raise an alert when particular events occur whilst the system is running. The table below describes the type of alerts emitted from TIM Enterprise:
| Alert | Description |
|---|---|
| Critical | A critical alert notifies you of any events that are detrimental to the system, e.g. database failure |
| Warning | A warning alert notifies you of any non-critical events that have occurred on the system, e.g. you have exceeded your license limit |
| Information | An information alert notifies you of any system events that have occurred on the system, e.g. if the application service has been restarted |
| Voice activity | An alert that notifies you of progress during call recording operations |
| Audit | Provides very detailed information about ongoing system events, primarily used for fault-finding |
TIM Enterprise can be configured to raise an alert when particular events occur. Just select the tab on the top right-hand side of TIM Enterprise's screen to access your alerts, as shown below:
The Alerts' table has the following columns:
| Header | Description |
|---|---|
| Count | ..................................... |
| First raised | ....................... |
| Last raised | ........................ |
| Description | ........................ |
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