These instructions help you configure your Siemens Realitis/HiPath DX phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Connection Type
TIM Enterprise establishes a serial connection with this PBX.
Support Files
Siemens HiPath DX.TDT
Siemens HiPath DX.TDS
Required Tasks
Configure the CIL output
Install NetPBX
Configure TIM Enterprise
Configuring your CIL output
When configuring your Siemens Realitis/Hipath DX to send its CIL information via a serial connection, you need to directly connect a serial cable from the phone system's wall box to the PC running NetPBX .
Your system maintainer needs to enable CIL output by setting it to the Full or unrestricted CIL format.
Installing NetPBX
To collect call logging data from the serial port of your phone system and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Locate the PBX object you want to configure in the Director, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Siemens HiPath DX from the Data format list and tick the Keep a local backup of data box, as shown below:
- Click on the tab and select No connection required from the Connection method list.
- Click on the button to apply the settings.
