Alcatel OmniPCX Enterprise

These instructions help you configure your Alcatel PmniPCX Enterprise phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus establishes a serial connection with this PBX.

Support Files

  Alcatel OmniPCX Enterprise.TDT
  Alcatel OmniPCX Enterprise.TDS

Required Tasks

  Configure the SMDR output
  Configure TIM Plus

Configuring your SMDR

Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Enterprise manual:

Connect to your PBX via telnet and follow the steps below:

1. Applications (Enter)
2. Accounting (Enter)
3. Review/Modify (Enter)
4. All Instance (F1)
5. Realtime ticket Output: Set this to ethernet. Note that if you don't have appropriate license, you can only select V24 (serial) here.
6. Save changes and exit

The table below presents a summary of data output from Alcatel:

Serial output

Installing NetPBX

If your Alcatel OmniPCX Enterprise has been configured to send SMDR data via a serial connection, you will first need to install NetPBX software to collect the data from the serial port and send it to Tim Plus. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Click on the site configured during the setup wizard and click Properties.
   
   
3. Within the Site Properties window, select Alcatel OmniPCX Enterprise from the PBX model drop-down list.
4. In the Connection method field select No connection required from the drop-down list.
5. Click on the Save button to apply the settings.

IP output

Configuring TIM Plus

If your Alcatel OmniPCX Enterprise has been configured to send the data via TCP/IP, follow the steps below to configure TIM Plus:

1. Click on the Directory tab.
2. Click on the site configured during the setup wizard and click Properties.
   
   
3. Within the Site Properties window, select Alcatel OmniPCX Enterprise from the PBX model drop-down list.
4. In the Connection method field select Actively connect to PBX from the drop-down list.
5. In the Host field enter the IP Address of your Alcatel OmniPCX Enterprise.
6. In the Port field enter in 2533.
7. Leave the Username and Password fields blank.
8. In the Connection script field select Alcatel OmniPCX Enterprise 7.1+ from the drop-down list.
9. Finally, click on the Save button.