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Info

If you need to modify any of these settings, we strongly recommend to you contact our Technical Support team.

REGISTRATION

 
Configuration optionDescriptionDefault value
RegNameThe name of the person or organisation the software is licensed toe.g. Tri-Lineline
RegNumThe license number

e.g.

Keywordmacro
Label419-258-252-800

Features

A number associated with your registration code enabling certain system functions

  • 255: full
  • 511: enable voice recording
  • 0: demo mode

Expiry

The software expiry date in dd/mm/yyyy format.

0 = never expires

 

BRANDING

Configuration optionDescriptionDefault value
VendorAppTitleThe text that appears on the left-hand side of the TIM titleapplicationTIM Professional
VendorScreenTitle
The text that appears on the left-hand side of the TIM title bar, before the ‘Registered to’ textTIM Professional
WebRealmTitleSets the realm name for anyone accessing the system via its web interface. Only effective ; the feature is effective only when an HTTP authentication pair (username and password) is set.TIM Professional Professiona Web Extensionsextensions
TechInfo01st line of of text in the Technical support box in Help/AboutTIM Professional Web Extensionsthe Vendor information box within the Help|About sectionTelephone ++44 2072652626
TechInfo12nd line of of text in the Technical support box in Help/Aboutthe Vendor information box within the Help|About sectionor visit our website at
TechInfo23rd line of text in the Technical support box in Help/Aboutthe Vendor information box within the Help|About sectionhttp://www.tri-line.com/
TechInfo34th line of of text in the Technical support box in Help/Aboutthe Vendor information box within the Help|About sectionAlways quote your customer numbernumber 

 

HTTP EXTENSIONS

Configuration optionDescriptionDefault value

WebEnabled

Determines whether users on the network are able to access system functions via a web browser.

 True

MultiUser

If set to

Keywordmacro
LabelFalse
, the system does not ask for passwords during web and report access. If set to
Keywordmacro
LabelTrue
, the system uses will be using the information contained in the ACCESS.CFG the 
Keywordmacro
Labelaccess.cfg
configuration file.

False

WWWKeepTempReports

Sets whether or not the system immediately discards immediately any temporary files that are created to produce reports, etc

True

WWWServerIP

Integrated web server IP address. Used when generating reports and TIM for the web interface. This is used for creating cyclical links (in emails and live reports) back to the internal web server.

127.0.0.1

WWWServerPort

Integrated web server port number. If default port is used, this does not need to be specified when entering web server IP.

80

WWWBind

Setting this option to true

Keywordmacro
LabelTrue
causes the above IP address and port to become bound and is typically used with a computer that has 2 two or more active network cards (multiple IP addresses)

False

 

IP Connectivity

Configuration optionDescriptionDefault value

IPPBXEnabled

If set to True, enables IP-PBX Connection Parameters

False

IPPBXIP

PBX IP address used by IP-PBX Connection Parameters

192.168.0.1

IPPBXPort

IPPBX port number used by IP-PBX Connection Parameters

4001 

IPPBXUsername

IPPBX user name username for logging onto into the PBX

 

IPPBXPassword

IPPBX password used for logging onto into the PBX

 

IPScript

IPPBX script used for logging onto into the PBX

maximiser.ips

TCPIPScout

IF TrueIf set to

Keywordmacro
LabelTrue
, enables Telnet server and allows the system to responds respond to data packets sent over the TCP/IP network.

False

TCPDataPort

Telnet server port number that that is used by the telnet Telnet server and ; it is Only effective when TCPIPScout effective only when 

Referencemacro
LabelTCPIPScout
option is set to
Keywordmacro
LabelTrue
.

23

TCPServerIP

Sets the IP address or host name of the TCP/IP remote PBX data socket.

127.0.0.1

TCPBind

Determines whether the TCP/IP remote PBX data socket is bound to the IP address/name and port as specified in the TCPServerIP and TCPDataPort the 

Referencemacro
LabelTCPServerIP
and 
Referencemacro
LabelTCPDataPort
settings. In some installations, where a computer has multiple IP addresses, it may be desirable to bind the socket to a specific one.

False

Display Options

Configuration optionDescriptionDefault value

LCVGridLines

If set to

Keywordmacro
LabelTrue
, enables grid lines in call view

False

BarColour

Change colour of bar graph generator.

000080

BarBackColour

Change colour of bar graph generator.

ffffff 

HighlightColour

Specifies the colour to be used when for highlighting qualifying calls.

ffb0b0

Options

10
Configuration optionDescriptionDefault value

MultiTask

Determines whether a user can access other system functions whilst data is being processed, or whether they must wait until it has finished.

True

CurrencySymbol

Sets the currency symbol used throughout the system, including web reports.

£

PBXTemplate

The default PBX Template being template used by TIM in Setup/PBX the application within the 

Referencemacro
LabelSetup|PBX
tab

internal.tdt

DefaultTariffTable

The default tariff table used by TIM the system when routing doesn't specify that another one to be used.

BT

MinimumDialledDigits

Minimum dialled digits defined in Setup/PBX in 

Referencemacro
LabelSetup|PBX
tab

3

DCSearchDigits

Dial code search complexity in Setup/PBX in 

Referencemacro
LabelSetup|PBX
tab

Specifies the number of digits (starting from the leftmost) from which to start matching any dialled number in all tariff tables.  For example, ; e.g. 01614199999 would start searching with 016141 using the default settings


DiscardedPath

The name and location of the call data discard file

\bad.pbx

FileScout

DiscardedPath

If set to

Keywordmacro
LabelFalse
, TIM the call logger stops spooling call data and puts a start button on the bottom left of the main window.

File scout can be stopped by moving the mouse over the status text whilst pressing the

Referencemacro
LabelSHIFT
key on the keyboard. When successfully stopped, the Start the 
Referencemacro
LabelStart
button will appear at the bottom-left of the main screen. This feature will only be invoked if the system is not currently busy (egg. engaged with another operation, e.g. processing calls).

Referencemacro
LabelFileScout
can also be deactivated by holding down the shift
Referencemacro
LabelSHIFT
key whilst starting tim and application, when the user is will be presented with the controlled Startup dialog with
Referencemacro
LabelControlled Startup
dialog window dispalying the following two options:

  • Select another template file
  • Do nothing extra

True

FileScoutSerialScout

Sets whether the system responds to data packets received via the local PC's serial port .of the PC

False 

SerialScoutDirectWMScout

Turns on TIM’s ability to receive call data via Windows Handle Messaging, which allows applications to send data to each other eachother without needing the need to employ networking or shared disk writing/reading.   NetPBX is the only other application allowed to send data to TIM in this way.

False 

DirectWMScout

Show extension names in call view instead of ShowExtensionNamesInLiveView

If set to

Keywordmacro
LabelTrue
, it will show the extension name in 
Referencemacro
LabelCall view
screen rather than the extension number and can be set from the Setup/PBX configured from the 
Referencemacro
LabelSetup|PBX
tab.

True

ShowExtensionNamesInLiveViewSaveUnknownItems

Sets whether or not the system saves newly-discovered items (extension and trunk numbers) into the ‘New Extensions’ or ‘New Trunks’ the 

Referencemacro
LabelNew Extensions
or
Referencemacro
LabelNew Trunks
folders.

If set to

Keywordmacro
LabelFalse
, the system prompts the user to choose whether they would like to do this when entering the Extension or Trunk set-up screens.

True

SaveUnknownItemsLogChanges

Stores any significant system changes. If this is missing, it defaults to

Referencemacro
Labelconfighistory.log
LogChanges Specifies the file (always in
the config folder) where any
significant system changes
are stored with the date and
time that they happened. This information is useful in determining the sequence of events that lead to an error, for example. The file containing this information is always stored within the \config folder and so should not include a path.

Significant system changes include:

    • Tariff band and dialcode changes, additions
,
    • and

    • deletions
.
    • Extension and trunk configuration changes, including

    • additions, renames and deletions
.
    • Database clearouts
.
    • Database extension name and trunk name updates
.
    • Temporary file deletions (manual requests only)
.
    • Configuration file opens and saves
.

 

history.logLogChanges

OverflowFile

Sets the path to the file that will store overflowed data received via the other methods of data delivery.   This would is not normally be used, but is provided in case of emergency.

\timoverflow.pbx

OverflowFileOverflowTimeout

Sets the length of time

in

(seconds) that the system will wait when trying to process any data arriving in

its \spool sub-

its 

Referencemacro
Labelspool
folder.

 

Some applications providing the data may not release the file handle very quickly causing a sharing violation.

10OverflowTimeout

LiveStats

Enables or disables the built-in live statistics as used in call centre applications and which are accessible via the web interface in the form of SSI variables. Can also be set on the Setup/System the 

Referencemacro
LabelSetup|System
tab.

True

LiveStatsAlwaysPromptUpdate

Sets whether or not the system always prompts the user to update their previous call records when a change has been made applied to the extensions or trunks configuration.

True

AlwaysPromptUpdateAlwaysPromptNewItems

 

Sets whether or not the system always prompts the user to save newly-discovered items, such as extensions and or trunks, before making changes to the configuration of their extensions or trunks configuration.

True

AlwaysPromptNewItemsTempFileExpiry

Sets the life of a temporary file.   The units are days and may be expressed in fractions of days, egge. (g. 1/24 = 0.041 is approximate to 1 hour).NOTE that setting

Info

Setting this option to 0 instructs the software to remove temporary files immediately after use.

14

TempFileExpiryShowHighlights

Enables highlighting of call records in call view that meet a specific criteria.

True

ShowHighlightsHighlightDuration

When

Keywordmacro
LabelShowHighlights = True
, highlights any call record in call view that is greater than the a specified duration in seconds(seconds) will be highlighted in the
Referencemacro
LabelCall view
screen.

1800

HighlightDurationHighlightCost

When

Keywordmacro
LabelShowHighlights = True
, highlights any call record in call view that is greater than the a specified cost will be highlighted in the
Referencemacro
LabelCall view
screen.

5.00

HighlightCostHighlightNumber

Specifies the (partial) dialled number of a call which, if matched, it will cause it to be highlighted , - assuming call highlighting is enabled.NOTE that leaving this option blank and not removing it

Info

If the option is enabled and it is left blank, it will cause all non-outgoing calls to be highlighted, since

their dialled digits will be blank, and indeed match

no number has been dialled.

Allows multiple values to be comma-separated, based on a dialled number.

09*

HighlightNumberUseLocationTable

Instructs the system to change the destination of custom dialled numbers as defined in the LOCATIONS.CFG the 

Keywordmacro
Labellocations.cfg
file. This option enables the use of the Locations tab in the 
Referencemacro
LabelLocations
tab within
Referencemacro
LabelTools|Setup

Currently does not work with CLI numbernumbers.

True

UseLocationTableInternationalPrefix

Allows the international dialling prefix to be customised, from the default value.

00

InternationalPrefixShowOnlyExtnNames

If set to

Keywordmacro
LabelTrue
, will force all reports to will display only display the associated name of an extension, and not its without the extension number. This was requested as a security feature, so that users could not easily determine a DDI number, in order to circumvent NGNs ( non-geographic numbers (NGNs).

True

ShowOnlyExtnNamesShowOnlyAccNames

When enabled, shows only Account Name account names instead of the Account Number when account number is account numbers, if account numbers are specified.

False 

ShowOnlyAccNames

The ‘globallyGlobalHighlights

The 

Keywordmacro
Labelglobally, use these criteria:
’ option in Tools/system tab. Highlights
option within the
Referencemacro
LabelTools|System
tab highlights any call record in call view the
Referencemacro
LabelCall view
screen that meets any one of the following criteria:

Referencemacro
LabelHighlightDuration =

Referencemacro
LabelHighlightCost =

Referencemacro
LabelHighlightNumber =

True

GlobalHighlightsTrunkNumberModifier

Allows the user to amend both the extension number and/or trunk number, as taken from the PBX's raw call recordsdata.

By specifying a value for either of these CFOs, the amount specified will be added to the number as received in the data from the PBX call recordtelephone system.

For example if TrunkNumberModifier was set to 1000000 (1 million) then , if 

Keywordmacro
LabelTrunkNumberModifier
is set to 
Keywordmacro
Label1000000
, a trunk number originally given as, say, 12 as 
Keywordmacro
Label12
from the PBX, would become
Keywordmacro
Label1000012
.

These options can help when you need to move extension or trunk numbers out of a certain range. The modified trunk and extension values are will be stored in the database as though that is how they were received originally from the PBX, however the BACKUP.PBX with the modified trunk number. However, the

Referencemacro
Labelbackup.pbx
or local backup files will still contain preserve the original trunk number values as outputted from the telephone system, thus allowing the user to amend the whole entire trunk range in the future.

0

ExtnNumberModifier

See 

Referencemacro
LabelTrunkNumberModifier
See ‘TrunkNumberModifier’ for an explanation.NOTE not found in

Info

This option is not included by default in the

Keywordmacro
Labelmain.cfg

by default

file.

 

ExtnNumberModifierAEI

 

0

AEI SaveRawBackup

 

False 

SaveRawBackup SWFL

 

e.g. 1719 

RawBackupFile

 

 

SWFL

ShowDiagnostics

Indicates whether or not the main screen shows socket diagnostic information at the top-left corner. It is set on/off by ticking 'Diagnostics' menu in the 'View' ticking 

Keywordmacro
LabelDiagnostics
menu in the 
Referencemacro
LabelView
menu.

False 

ShowDiagnosticsIncrementalSpool

When set to

Keywordmacro
LabelTrue
, this option causes TIM to does not delete a spool file and append files in the 
Keywordmacro
Label\spool
and appends new call records to the end of the file.NOTE this

Info

This option is used by AvayaIPOffice and VoiSpeed

setups

telephone systems.

True

IncrementalSpoolSpoolFolder

When this option is present, TIM looks the system looks for the

Referencemacro
Labelspool
files in the specified location specified for spool files, rather than the default location :
Referencemacro
Label\tim\spool
.

If the 

Referencemacro
LabelSpoolFolder
option is set to blank, the default path becomes the standard path, rather than the root folder, as a security precaution.NOTE this

Info

This option is used by all VoiSpeed setups and some AvayaIPOffice setups

and all VoiSpeed setups

, such as when the Delta

server

Server is running on a different computer

to

than TIM Professional. Typically, a folder containing the SMDR file is shared as a drive letter visible to

TIM eg

Spoolfolder = T:\

 

\

the call logger.

\Program Files\Avaya\IP Office\SMDR\SMDR_Output\

SpoolFolderSpoolFiles

When this option is present, TIM the system processes only processes the named file as a spool

Referencemacro
Labelspool
file. Wild cards can be used.

***************find out wild card options***********

SMDR.CSV

 

SpoolFilesprependCLIZero

 

enable/disable the automatic prepending of If set to

Keywordmacro
LabelTrue
, the system will automatically prepend a '0' (zero) to the CLI on incoming calls. The default is True; to disable

To disable this features, set the option to

Keywordmacro
LabelFalse
.

Info

TDT Options must appear in

the

the 

Referencemacro
Label[Options]
section of a TDT file.

 

rependCLIZeroLastIncrementalCDR

This option is used in conjunction with ‘IncrementalSpool = True’ with 

Referencemacro
LabelIncrementalSpool = True
and contains a copy of the last call record that tim the system processed in the spool filethe 
Keywordmacro
Label\spool
folder. This prevents TIM from re-processing the call logger from reprocessing the entire spool file each time TIM it checks the spool folder for new call data.[No longer stored here. ***MOVED TO STATE.CFG***]

""LastIncrementalCDR

EMAIL SETTINGS

  
Configuration optionDescription

...

Default value

EMAIL SETTINGS

 

 

 

HTML
<p>This document sets out the settings available to the user within the
software's main configuration file  MAIN.CFG.
 These settings are normally set to the optimum settings, but in
certain installations may need tweaking.  If
you are in any doubt about these settings, do not alter them without
proper guidance.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh">Setting</th>
			<th class="confluenceTh">Description</th>
			<th class="confluenceTh" width=100>Default value</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>PBXTemplate</b></td>
			<td class="confluenceTd">Sets the default PBX Template that the system uses when no other routing
takes precedence.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Features</b></td>
			<td class="confluenceTd">A number associated with your registration code enabling certain system
functions.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>VendorImagePath</b></td>
			<td class="confluenceTd">For branding purposes only.  Sets the path to the image that will be
displayed in the top-left corner of the main screen.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>VendorAppTitle</b></td>
			<td class="confluenceTd">For branding purposes only.  Set the application's title as registered
with the operating system.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>VendorScreenTitle</b></td>
			<td class="confluenceTd">For branding purposes only. Sets the main screen's title.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>WebRealmTitle</b></td>
			<td class="confluenceTd">Sets the realm name for anyone accessing the system via its web interface.  Only effective when an HTTP authentication pair (username and
password) is set.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>WebEnabled</b></td>
			<td class="confluenceTd">Determines whether users on the network are able to access system functions via a web browser.</td>
			<td class="confluenceTd"><span class="keyword">true</span> or <span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>HTTPAuthPair</b></td>
			<td class="confluenceTd">A Base64-encoded string containing the username and password needed to
access the system's web functions.  This is no longer used (it was superseded by the Users & Passwords function in R157).</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>WWWKeepTempReports</b></td>
			<td class="confluenceTd">Sets whether or not the system discards immediately any temporary files that are created to produce reports, etc.</td>
			<td class="confluenceTd"><span class="keyword">true</span> or <span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>WWWServerIP</b></td>
			<td class="confluenceTd">Sets the IP address or hostname of the local PC.  This is used for
creating cyclical links (in emails and live reports) back to the internal web server.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>WWWServerPort</b></td>
			<td class="confluenceTd">Sets the TCP Port that the internal web server uses.</td>
			<td class="confluenceTd"><span class="keyword">80</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>WWWBind</b></td>
			<td class="confluenceTd">Bind the WWW socket to the IP address and Port as specified in the <span class="keyword">WWWServerIP</span> and <span class="keyword">WWWServerPort</span> settings.  This may be desirable in the case of a computer with multiple IP addresses.</td>
			<td class="confluenceTd"><span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>MultiTask</b></td>
			<td class="confluenceTd">Determines whether a user can access other system functions whilst data is being processed, or whether they must wait until it has finished.</td>
			<td class="confluenceTd"><span class="keyword">true</span> or <span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>CurrencySymbol</b></td>
			<td class="confluenceTd">Sets the currency symbol used throughout the system, including web reports.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>DefaultTariffTable</b></td>
			<td class="confluenceTd">Sets the default tariff table to use when routing doesn't command that another be used.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>MinimumDialledDigits</b></td>
			<td class="confluenceTd">Sets the minimum number of dialled digits an outgoing call record must possess in order not to be discarded as invalid.</td>
			<td class="confluenceTd"><span class="keyword">3</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>FileScout</b></td>
			<td class="confluenceTd">Sets whether the file spooler is active or not.</td>
			<td class="confluenceTd"><span class="keyword">true</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>TCPIPScout</b></td>
			<td class="confluenceTd">Sets whether the system responds to data packets sent over the TCP/IP network, as an alternative to a file, as used in multiple site applications.</td>
			<td class="confluenceTd"><span class="keyword">true</span> or <span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>SerialScout</b></td>
			<td class="confluenceTd">Sets whether the system responds to data packets received via the local PC's serial port.</td>
			<td class="confluenceTd"><span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>DirectWMScout</b></td>
			<td class="confluenceTd">This settings determines whether or not the system responds to Microsoft Windows low-level window notification as a method for sending data.</td>
			<td class="confluenceTd"><span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>TCPServerIP</b></td>
			<td class="confluenceTd">Sets the IP address or host name of the TCP/IP remote PBX data socket.</td>
			<td class="confluenceTd"><span class="keyword">localhost</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>TCPDataPort</b></td>
			<td class="confluenceTd">The TCP Port that the TCPIP data scout uses to receive data packets via.  (Only effective when <span class="keyword">TCPIPScout</span> is set to <span class="keyword">true</span>).</td>
			<td class="confluenceTd"><span class="keyword">23</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>TCPBind</b></td>
			<td class="confluenceTd">Determines whether the TCP/IP remote PBX data socket is bound to the IP address/name and port as specified in the <span class="keyword">TCPServerIP</span> and <span class="keyword">TCPDataPort</span> settings.  In some installations, where a computer has multiple IP addresses, it may be desirable to bind the socket to a specific one, and in this case <span class="keyword">TCPBind</span> would be set to <span class="keyword">true</span>.</td>
			<td class="confluenceTd"><span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>ShowExtensionNamesInLiveView</b></td>
			<td class="confluenceTd">Determines whether an extension's associated name is displayed in place of the basic number on the <span class="reference">Call View</span> screen.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>LiveStats</b></td>
			<td class="confluenceTd">Enables or disables the built-in live statistics as used in call centre applications, and which are accessible via the web interface in the form of SSI variables.</td>
			<td class="confluenceTd"><span class="keyword">true</span> or <span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>StatsFor</b></td>
			<td class="confluenceTd">Sets a particular extension group to monitor, for the <span class="reference">Live Statistics</span> function (if enabled). Partial entries are acceptable, eg. Admini*  would keep statistics for all groups beginning Admini.  The default (<span class="keyword">*</span>) indicates that statistics should be collated for all extensions.</td>
			<td class="confluenceTd"><span class="keyword">*</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>AlwaysPromptUpdate</b></td>
			<td class="confluenceTd">Sets whether or not the system always prompts the user to update their previous call records when a change has been made to the extensions or trunks configuration.</td>
			<td class="confluenceTd"><span class="keyword">true</span> or <span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>AlwaysPromptNewItems</b></td>
			<td class="confluenceTd">Sets whether or not the system always prompts the user to save newly-discovered items such as extensions and trunks, before making changes to their extensions or trunks configuration.</td>
			<td class="confluenceTd"><span class="keyword">true</span> or <span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>TempFileExpiry</b></td>
			<td class="confluenceTd">Sets the life of a temporary file.  The units are days and may be expressed in fractions of days, eg. (1/24 = 0.041 is approximate to 1 hour).  Please note that setting this option to <span class="keyword">0</span> instructs the software to remove temporary files immediately after use.</td>
			<td class="confluenceTd"><span class="keyword">0</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>OverflowFile</b></td>
			<td class="confluenceTd">Sets the path to the file that will store overflowed data received via the other methods of data delivery.  This would not normally be used but is provided in case of emergency.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>OverflowTimeout</b></td>
			<td class="confluenceTd">Sets the length of time in seconds that the system will wait when trying to process any data arriving in its <span class="keyword">\spool</span> sub-folder.  Some applications providing the data may not release the filehandle very quickly causing a sharing violation.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>EmailSRLinkOnly</b></td>
			<td class="confluenceTd">Instructs the system to send only a link back to a pre-manufactured file holding the information for a report.  It is sent in place of the actual report data where some e-mail systems cannot correctly handle embedded images and other data.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>SMTPHost</b></td>
			<td class="confluenceTd">Sets the SMTP host name or IP address for sending mail via SMTP.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>SMTPPort</b></td>
			<td class="confluenceTd">Sets the SMTP TCP Port that the SMTP mail server is listening on.</td>
			<td class="confluenceTd"><span class="keyword">25</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>SMTPServerName</b></td>
			<td class="confluenceTd">Sets the server name under which the system masquerades when negotiating a connection with the SMTP mail server.  Some SMTP hosts will only communicate with designated named servers.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>SMTPMailFrom</b></td>
			<td class="confluenceTd">Sets the return e-mail address to be used when sending e-mail items.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>MAPIProfile</b></td>
			<td class="confluenceTd">Sets the profile name to be used when the system sends e-mail using MAPI transport, instead of SMTP.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>MAPIPassword</b></td>
			<td class="confluenceTd">Sets the password for the MAPI profile being used, when sending e-mail using the MAPI transport method.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>BillTaxRate%</b></td>
			<td class="confluenceTd">Sets the sales tax (without the % mark) that is applied to Billing Reports only.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Report#Extra</b></td>
			<td class="confluenceTd">A string to be prepended to the URL of a report before it is submitted to the report engine.  It is used to override certain report settings or apply settings that are commonly used and the user does not want to repeatedly select.  A setting is provided for each Report ID (1 - 8).</td>
			<td class="confluenceTd"><span class="keyword"># = 1 to 8</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>AutoRestartHour</b></td>
			<td class="confluenceTd">Sets the hour of the day (0-23) that the system will automatically restart itself, giving time to purge temporary files and compact the calls database (if enabled).</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>RestartDelay</b></td>
			<td class="confluenceTd">Specifies the number of seconds to wait, following a request, before the system restarts.  Increasing this setting allows more time for tasks such as closing the database.</td>
			<td class="confluenceTd"><span class="keyword">5</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>OverrideMarkup</b></td>
			<td class="confluenceTd">Used to override any mark-up that is selected when producing a Billing Report.  Even if the user sets their own mark-up, this setting will take precedence.  Specify as a %, but don't include the <span class="keyword">%</span> symbol is NOT required.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>OverrideSurcharge</b></td>
			<td class="confluenceTd">Used to override any surcharge that is selected when producing a Billing Report.  Even if the user sets their own surcharge amount, this setting will take precedence.  The currency symbol should NOT be included.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>TechInfo#</b></td>
			<td class="confluenceTd">Sets the text in the <span class="reference">Help|About</span> box for branding purposes.  For example, you could put your technical support contact number(s) here.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>SaveUnknownItems</b></td>
			<td class="confluenceTd">Sets whether or not the system saves newly-discovered items (extension and trunk numbers) into the 'New Extensions' or 'New Trunks' folders.

<p>If set to <span class="keyword">false</span>, the system prompts the user whether they would like to do this when entering the Extension or Trunk set-up screens.</p></td>
			<td class="confluenceTd"><span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>ShowHighlights</b></td>
			<td class="confluenceTd">Sets whether the call highlighting feature on the <span class="reference">Call View</span> screen is enabled or not.</td>
			<td class="confluenceTd"><span class="keyword">true</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>HighlightColour</b></td>
			<td class="confluenceTd">Specifies the colour to be used when highlighting qualifying calls.</td>
			<td class="confluenceTd"><span class="keyword">ffc0c0</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>UseLocationTable</b></td>
			<td class="confluenceTd">Instructs the system to change the destination of custom dialled numbers as defined in the <span class="keyword">LOCATIONS.CFG</span> file.</td>
			<td class="confluenceTd"><span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>KeepLiveViewData</b></td>
			<td class="confluenceTd">Determines whether or not the information displayed in the <span class="reference">Call View</span> screen persists between application sessions.  If this is set to <span class="keyword">false</span>, any restart of the system will clear the <span class="reference">Call View</span> screen.</td>
			<td class="confluenceTd"><span class="keyword">true</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>AAEvery</b></td>
			<td class="confluenceTd">Sets the number of days between each Automatic Archive, where calls over this period are automatically removed from the database and saved into the <span class="keyword">\backup</span> folder under a unique name.  Setting this to <span class="keyword">0</span> disables the function.</td>
			<td class="confluenceTd"><span class="keyword">0</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IATTrigger</b></td>
			<td class="confluenceTd">Specifies the time in minutes, after which, if no activity has been logged, an alarm is produced as part of the Inactivity Timer feature.</td>
			<td class="confluenceTd"><span class="keyword">60</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IATExcludeDays</b></td>
			<td class="confluenceTd">Specify the days (in the abbreviated form of <span class="keyword">ddd</span>) which do not qualify for the Inactivity Timer, separated by spaces.  For example, an organisation whose telephone system may reasonably be inactive over weekends may specify 'Sat Sun' here in order to exclude Saturdays and Sundays.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IATExcludeHours</b></td>
			<td class="confluenceTd">Specify the hours (in the form <span class="keyword">hh</span>), separated by spaces, during which the Inactivity Timer will not be activated if no data is logged.  For example, an organisation whose telephone system is usually inactive outside the hours of 8am and 6pm might include '00 01 02 03 04 05 06 07 19 20 21 22 23' here in order to exclude these hours.</td>
			<td class="confluenceTd"></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IATAudible</b></td>
			<td class="confluenceTd">Specifies that in the event of an alert (as part of the Inactivity Timer feature), in addition to notifying the system administration by e-mail or logging to a file, the PC's internal bell is also sounded every second.  This could be used to ensure that an administrator who is nearby the PC is notified of the inactivity as soon as it occurs, rather than waiting for an e-mail, etc.</td>
			<td class="confluenceTd"><span class="keyword">false</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>LogChanges</b></td>
			<td class="confluenceTd">Specifies the filename to be used to store noteworthy information about system activity.  This information is useful in determining the sequence of events that lead to an error, for example.  The file containing this information is always stored within the <span class="keyword">\config</span> folder and so should not include a path.</td>
			<td class="confluenceTd"><span class="keyword">history.log</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>DCSearchDigits</b></td>
			<td class="confluenceTd">Specifies the number of digits (starting from the leftmost) from which to start matching any dialled number in all tariff tables.  For example, 01614199999 would start searching with '016141' using the default setting.</td>
			<td class="confluenceTd"><span class="keyword">6</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>HighlightDuration</b></td>
			<td class="confluenceTd">Specifies the duration of a call over which it will be highlighted, assuming call highlighting is enabled.</td>
			<td class="confluenceTd"><span class="keyword">1800</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>HighlightCost</b></td>
			<td class="confluenceTd">Specifies the cost of a call over which it will be highlighted, assuming call highlighting is enabled.</td>
			<td class="confluenceTd"><span class="keyword">5.00</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>HighlightNumber</b></td>
			<td class="confluenceTd">Specifies the (partial) dialled number of a call which, if matched, will cause it to be highlighted, assuming call highlighting is enabled.  Please note that simply leaving this option blank (and not removing it), will cause all non-outgoing calls to be highlighted, since their dialled digits will be blank, and indeed match.</td>
			<td class="confluenceTd"><span class="keyword">NONE</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>HighlightExtn</b></td>
			<td class="confluenceTd">Specifies a particular (partial) extension number to highlight, if a call is made from or to that extension/those extensions.</td>
			<td class="confluenceTd"><span class="keyword">nothing</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>HighlightExtnGroup</b></td>
			<td class="confluenceTd">Specifies a particular (partial) extension group to highlight, if a call is made from or to an extension within that group/those groups.</td>
			<td class="confluenceTd"><span class="keyword">nothing</span></td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>PieColour#</b></td>
			<td class="confluenceTd">Specifies the colour to paint each segment in any pie charts.  The value should be specified in the HTML-HexRGB style (eg. ff00ff).  In the case of the Call Geography report, the <span class="keyword">#</span> specifies the slice of the pie chart corresponding to it's associated dialled number, eg. PieColour7 = ffffff would colour the slice corresponding to mobile numbers to white.  This is because 7 is the prefix to mobile numbers, eg. (0)7771234567.</td>
			<td class="confluenceTd"><span class="keyword">#</span> is a number</td>
		</tr>
	</tbody>
</table>

SMTPHost

Sets the SMTP host name or IP address as defined within the 

Referencemacro
LabelSetup|Network
tab.

mail.yourcompany.com

SMTPPort

SMTP port number that the email server is listening on, as defined in 

Referencemacro
LabelSetup|Network
tab.

25

SMTPServerName

Sets the server name under which the system masquerades when negotiating a connection with the SMTP mail server. Some SMTP hosts will communicate only with designated named servers. This option can also be set within the 

Referencemacro
LabelSetup|Network
tab as server greeting name.

Call-logger.yourcompany.com

SMTPMailFrom

Referencemacro
LabelReply-To
address when sending emails as defined within the 
Referencemacro
LabelSetup|Network
tab.

[email protected]

EmailSRLinkOnly

Instructs the system to send only a link back to a pre-manufactured file holding the information for a report. It is sent in place of the actual report data where some e-mail systems cannot correctly handle embedded images and other data.

True

REMOTE ACCESS & DIAGNOSTICS

Configuration optionDescriptionDefault value

RADCheck

For future use to allow auto-updating of TIM software

False

RADHost

For future use to allow auto-updating of TIM software

 setup.tim-professional.com

RADUsername

For future use to allow auto-updating of TIM software

 

RADPassword

For future use to allow auto-updating of TIM software

 

Report Customisations

Configuration optionDescriptionDefault value

CGDivisor

Used by the Call Geography Report, when ChargeBands do not exist; can be used to classify calls.

ChargeBand 

BillTaxRate%

Sets the sales tax (without the % mark) that is applied to billing reports only.

 17.50  

Report#Extra

A string to be prepended to the URL of a report before it is submitted to the report engine. It is used to override certain report settings or apply settings that are commonly used and the user does not want to repeatedly select. A setting is provided for each Report ID (# can be replaced with the report's ID).

Two new parameters are added to the Billing Report so that a Call Geography summary is shown on the bill, and a further one to remove call itemisation. The parameters are:

Referencemacro
Labelshowcallprofile
= true or false

Referencemacro
Labelhidedetails
= true or false

The parameters can be appended to the

Referencemacro
LabelReport2Extra
option in the
Keywordmacro
Labelmain.cfg
file, as shown below:

Code Block
Report2Extra=&showcallprofile=true&hidedetails=true

 

CustomiseReport1

Enables or disables the use of

Referencemacro
LabelReport1Headers
Referencemacro
LabelReport1Fields
and
Referencemacro
LabelReport1ColWidths

False  

Report1Headers

Specifies the column headers if 

Referencemacro
LabelAll Extension Groups
option is selected.

Date & Time,Extension,DialldNumber,CLI,Destination,Trunk,Trunk Name,Time To Answer,Duration,Cost  

Report1Fields

Specifies the column headers if a particular extension is selected after drilling down to this level.

5DateTime,Extension,DialledNumber,CLI,Destination,Trunk,TrunkName,Response,Duration,Cost0  

Report1ColWidths

Specifies the widths of the columns above.

 16,10,10,10,10,10,10,8,8,8 

AutoArchive

Configuration optionDescriptionDefault value

AAEvery

Sets the number of days between each

Referencemacro
LabelAutomatic Archive
, where calls over this period are automatically removed from the database and saved into the 
Keywordmacro
Label\backup
folder under a unique name. If this is set to 
Keywordmacro
Label0
the function is disabled.

0

LastAADate

 

1000

AutoRestartHour

Sets the hour of the day (0-23) the system will automatically restart itself, giving time to purge temporary files and compact the calls database, if enabled.

Default value of 

Keywordmacro
LabelA
means that the system will never auto restart

A

LastRestartID

 

e.g. 37091

Alerts

Configuration optionDescriptionDefault value

AlertDisk1

Urgent/Critical Alerts log file name and path as defined in Setup|System tab.

\alert1.log

AlertDisk2

Warning Alerts log file name and path as defined in Setup|System tab.

\alert2.log

AlertDisk3

Information Alerts log file name and path as defined in Setup|System tab.

\alert3.log

AlertEmail1

Email address(es) to send Urgent/Critical Alerts notification to.

 

AlertEmail2

Email address(es) to send warning Alerts notification to.

 

AlertEmail3

Email address(es) to send information Alerts notification to.

 

IATTrigger

Specifies the time (in minutes) after which, if no activity has been logged, an alarm is produced as part of the Inactivity Timer feature.

0

IATExcludeDays

Specifies the days (in the abbreviated form of

Referencemacro
Labelddd
) which do not qualify for the Inactivity Timer, separated by spaces. For example, an organisation whose telephone system may reasonably be inactive over weekends, may specify 
Keywordmacro
LabelSat Sun
in order to exclude Saturdays and Sundays.

Sat Sun

IATExcludeHours

Specifies the hours, separated by spaces, during which the Inactivity Timer will not be activated if no data is logged. For example, an organisation whose telephone system is usually inactive outside the hours of 8am and 6pm might include 

Keywordmacro
Label00 01 02 03 04 05 06 07 19 20 21 22 23
here in order to exclude these hours.

00 01 02 03 04 05 06 07 18 19 20 21 22 23

IATAudible

Specifies that in the event of an alert (as part of the Inactivity Timer feature), in addition to notifying the system administration by e-mail or logging to a file, the PC’s internal bell is also sounded every second. This could be used to ensure that an administrator who is nearby the PC is notified of the inactivity as soon as it occurs.

False

DefaultSTDCode

Default local area code as defined in

Referencemacro
LabelSetup|Tariffs
.

020

Optional Options

Configuration optionDescriptionDefault value

AARemoveCalls

It is used to determine whether or not calls are deleted from the database when backed up, using the Automatic Archive feature; it can take a True or False value.

 

ComplicateCallReference

Prefixes the call reference element 

Keywordmacro
Labelv
, identifying similar legs of calls with the 
Referencemacro
Labelddmmyyyy
from the call record. This ensures that the complexity of each call reference is made more unique, since when call references reset, it is unlikely they do so on the same day.

True

ConciseGraphs

It specifies the Y-axis in the Trunk Busy report scales, according to the total number of trunks configured in the software or the total number of trunks in the set of data being reported on.

True

EXEName

Specifies the executable file, mainly used in conjunction with the auto restart function ( check the

Referencemacro
LabelAutoRestartHour
option), if the 
Referencemacro
Label.exe
file is different from the standard
Referencemacro
Labeltim.exe
.

tim.exee

FileScoutInterval

Sets the interval at which the system scans for call data files in its 

Keywordmacro
Label\spool
folder. Fractions can be expressed as well, e.g. 1.5 seconds.

1

ForceUserFolders

Allows separate HTML content to be forced upon a particular web user. It determines whether or not the web server draws its content from the current user's home folder, which is defined as the username within the 

Keywordmacro
Label\data
folder ,e.g.
Referencemacro
Label\data\jbloggs

False

HighlightExtn

It specifies a particular (partial) extension number to be highlighted when a call from or to that extension(s) is made.

 

HighlightExtnGroup

Specifies a particular (partial) extension group to highlight, if a call is made from or to an extension within that group.

 

KeepLiveViewData

Determines whether or not the information displayed in the 

Referencemacro
LabelCall View
screen persists between application sessions. If this is set to
Keywordmacro
LabelFalse
, any restart of the system will clear the Call View.

Trues

LookupUserNamesFirst

This option instructs the system to look at an extension's label in order to determine its extension number, contrary to the default setting, which is to lookup up a number to determine the label/name. This CFO is immediately configurable in the 

Referencemacro
LabelUpdate Old Extensions
dialog box, by using the tick box
Keywordmacro
LabelLookup usernames first
. Once set this value persists across all sessions, until disabled.

 

LoopTCP

 

False

MAPIPassword

Sets the password for the MAPI profile being used, when sending e-mail using the MAPI transport method.

 

MAPIProfile

Sets the profile name to be used when the system sends e-mail using MAPI transport, instead of SMTP.

 

MaxDBSize

Changes the default database size from 2000000000. Commas can be used to separate the zeros, but will be ignored. Used in conjunction with

Referencemacro
LabelShowDBMeter

[2000000000]

NDSHost

Implemented Nettel integration into TIM where each call that is processed is sent to Nettel, whereupon a decision is made by that server as to whether or not to update its own extension status. This is in addition to TIM's own extension status facility. By having this option enabled, call processing is drastically slowed down because, for each call that is processed, a connection is made to a remote server.



NDSPortThe facility is enabled simply by specifying a non-zero value for NDSHost - along with NDSPort - both specifying the TCP/IP connectivity values to the Nettel Data Server8

NewStationUsersGroup

Defines the name of the extension group to which any phantom extensions are added in case station usernames are used instead of extension numbers.

Station Users

OverrideMarkup

Used to override any mark-up that is selected when producing a Billing Report. Even if the user sets their own mark-up, this setting will take precedence. Specify as a percentage without entering the

Referencemacro
Label%
symbol, as it is not required.

The value used is 100 + "markup value". For example, if the mark-up required is 32%, the command used would be:

Keywordmacro
LabelOverrideMarkup = 132

Using values less than 100 will result in a mark-down of call charges.

 

OverrideSurcharge

Used to override any surcharge that is selected when producing a Billing Report. Even if the user sets their own surcharge amount, this setting will take precedence. The currency symbol is not required to be included.

For example, if a surcharge of 65p is required the command would be:

Keywordmacro
LabelOverrideSurcharge = 0.65

 

PieColour

Specifies the colour to paint each segment in any pie charts. The value should be specified in HTML - HexRGB style, e.g. ff00ff. For the Call Geography report, the # specifies the slice of the pie chart corresponding to its associated dialled number. For example, 

Keywordmacro
LabelPieColour7 = ffffff
would colour the slice corresponding to mobile numbers to white.

 

RawBackupFile

See 

Referencemacro
LabelSaveRawBackup
above.

\RAWBACKUP.PBX

RestartDelay

Specifies the length of time (seconds) the system has to wait, following a request, before it restarts. Increasing this setting allows more time for tasks such as closing the database.

5

RPCSecurity

Used in conjunction with the Nortel CDRServer connection object, in order to connect to Nortel BCM PBXs. The installation package includes 

Keywordmacro
LabelCDRServer.exe
and attempts to register it. If the initial registration fails, TIM will automatically try to initialise the component itself before using it.

Keywordmacro
LabelRPCSecurity = 1
is used in order to implement COM security, which is necessary for proper functioning on most systems. Further, connection to the BCM is achieved by the IPScript, using the command:

Keywordmacro
Labeloleconnect CDRServer.CDRObj,xxx
, where 
Keywordmacro
Labelxxx
is the IP address or LAN hostname of the BCM unit.

Alternatively, 

Keywordmacro
Label%ip
can be used to substitute the IP address of LAN hostname supplied in the application's network set-up screen. The port, username and password fields are not required for connection to the BCM - it requires that the currently logged on user has sufficient privileges to access it via the LAN.

1

SaveRawBackup

It allows you to store an exact copy of the data sent from the PBX.

False

ShowDBMeter

When enabled, displays a database size meter on the main screen with the percentage number to the right of the icon, in the status bar. The icon will fill with red, as a percentage of the max database size (2Gb). When disabled, shows a database icon with a green tick on top.

See also the

Referencemacro
LabelMaxDBSize
option.

False

ShowExtnNamesOnly

 

 

StartStationUserExtn

Sets the beginning of the range at which the system starts to find a spare extension against which to allocate a Station User.

9000

StatsFor

Sets a particular extension group to monitor the Live Statistics function, if enabled.  Partial entries are acceptable, e.g. 

Keywordmacro
LabelAdmini*
would keep statistics for all groups whose name begins with Admini. The default value indicates that statistics should be collated for all extensions.

*

StripDigits

Strip initial n digits from the dialled number.

0

TCPTimeout

Specifies in seconds, how long the system waits for inactivity on the TCP socket when a remote site sends data to the host; the value cannot exceed 60.

5

TimeStampData

When enabled, a timestamp is added to each CDR that is received over an IP-PBX connection. This happens before the local backup is performed, so that old data preserves their dates and times. The default behaviour for this feature is disabled, in order to maintain backward compatibility.

False

TrackHeaderXXX

If the 

Referencemacro
LabelMultipleHeaders
within a TDT file is set to
Keywordmacro
LabelTrue
, this will store the headers in the 
Keywordmacro
Labelmain.cfg
file as
Keywordmacro
LabelTrackHeaderXXX
, where 
Keywordmacro
LabelXXX
is the filename extension associated with the site sending the data. This is to overcome the previous restriction that only one PBX - in a multiple site configuration - could have used the
Referencemacro
LabelTrackHeader
feature in its TDT. This way, each header for any PBX that requires it, is stored separately.

 

HTTPAuthPair

A base64-encoded string containing the username and password needed to access the system's web functions. This is no longer used; it was superseded by the 

Referencemacro
LabelUsers & Passwords
function in R157.

 

ControlPattern

 

Allows lower strength license checking. Possible values are 1, 2 or 3 and relate to the bit-wise settings, as follows:

Bit NumberDescription

1

Use volume serial number. The user is able to select on which drive the copy protection is applied, e.g.   note the backslash, since this is a volume entry

2

Use physical hard disk serial number. For physical hard disk-only copy protection, avoiding volume changes caused by Terminal Services clients, for example

It is important to only use these features in case of copy protection issues, such as when the user remotely logs on to the machine running the application, through a type of Terminal Services session, which alters volume information.

3

ControlDrive

 

C:\

DefaultLocalBand

User can localise a particular tariff table to a specific band.

Local

RoundNextMinuteIndicates whether a call's duration is rounded up the next full minute, for outgoing calls.False