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Column headerDescription
Call TypeThe type of call, e.g. incoming, outgoing etc.
ExtnThe extension number that made or received the call
Extn NameThe name associated with the extension, if applicable
DateThe date the call was made
TimeThe time the call started
DurationThe duration of the call (in hours, minutes and seconds)

Destination

The information displayed in this field is determined by the type of call:

  • for outgoing calls, this shows the geographical location that was dialled, or an alias if defined in your contacts list
  • for incoming calls, this shows the type of call, such as answered, abandoned etc
  • for internal calls, this shows the extension that was dialled, enclosed in square brackets []
Dialled NumberThe telephone number that was dialled
CostThe cost of the call
A/C NoThe account code number assigned to the call, if applicable
A/C NameThe name of the account code, if applicable