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<a id="What is a user group?"></a>

What is a user group?

User groups are containers A user group is a container of individual users, and together they normally mimic the organisational structure of your company, enabling you to run reports on, and restrict access to, parts of the TIM Plus directory.

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The

Tabmacro
LabelTelephony
tab gives you the option of excluding to exclude the currently-selected group from being logged by TIM Plus. If call recording integration is enabled, you can also exclude calls from being recorded.

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OptionDescription
Do not logCalls to and from this user group will not be logged by TIM Plus. In addition, if integrated call recording is useused, no audio recordings will be available
Do not record callsCalls to and from this user group will not be recorded, if integrated call recording is in use
Exclude users from call statisticsCollection of statistics will not be performed for calls to and from this user group

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Deleting a user group

Warning

When you are deleting delete a user group, you are deleting all the information contained within that group, including all users and calls associated with those users!

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