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The Phone Bill report produces a fully itemised telephone bill for billing back telephone usage to your clients, with the option of adding a fixed or percentage markup to each phone call. These bills can also include fixed charges for items other than phone calls, such as room rental, internet services and additional sundry items. You can fully customise the style of the report's output to reflect your own brand, including a company logo, for example.
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You can apply a call markup at both user group and individual user level, by setting a charge value inside the Directory.
To apply a markup for a whole user group, navigate to the
tab, select the user group and click the
button.
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On In the
window that appears, select the
tab and enter a percentage markup in the box provided, then click on the
button. In the example below, a 50% charge would be added to all calls in the selected group.
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To apply a markup for an individual user, navigate to the
tab,
select locate the user
you are interested in and click the
button.
On In the
User properties window that appears, select the
Markup tab and enter a description and percentage markup in the boxes provided, then click on the
Save button.
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You can also add a fixed charge for items other than phone calls , for each individual user that will feature in your bill.
To add a fixed charge, navigate to the
tab, select the user and click the
button. On the
User properties window that appears, select the
tab and enter a description and
percentage a charge in the boxes provided, then click on the
button.
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A new window will appear, where you can set the parameters of your report.
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Account code
If you want to To produce a bill report consisting only of only chargeable calls that were made using a particular account code, enter the account code in the field provided.
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| Filter | Account code |
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| Value | 0140 |
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Choose from the Group calls by drop-down list how you want to group your results. You have the option of choosing User or Container from the drop down list below:
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| Filter | Group calls by |
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| Value | User |
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The Web format is the most interactive of all formats: all column headers are click-sortable and most graphical and tabular elements can be drilled down into, allowing deeper analysis of your results.
The headers body of this report are as followsthe report consists of an itemised call list for each billed user. Each itemised list has the following column headers:
| Header | Description |
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| Date & Time | The date and time the call started. |
| Dialled number | The telephone number that was dialled. |
| Destination | The location name associated with the dialled number dialled. |
| Duration | The duration field shows the total time spent on the call (, in hh:mm:ss )format. |
| Cost | The total cost of the call, irrespective of the local currency(s). |
| Subtotal | The subtotal total cost of all outgoing calls for each user, excluding any local taxes. |
| Bill total | The total cost of all outgoing calls , excluding any local taxesfor all users. |
| Tax (20.0%) | The amount of any local tax that applies to the billsales tax to apply to the bill (if applicable). |
| Total payable | The total amount payable, including any taxes. |
To modify your report to cover a larger organisational scope, click on an element of the breadcrumb as shown below:
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